Senior Digital Business Analyst – Customer-Centric Change

Medibank Private Limited; Melbourne; Hybride; AUD 110 000 - 160 000; Plein temps

Résumé du poste

Medibank, Melbourne-based, seeks a Senior Digital Business Analyst to join Enterprise Delivery in Customer Technology & Delivery. You will shape customer-centric digital solutions that enhance experience, retention, and self-service across desktop and mobile.

You’ll cover the full delivery lifecycle from feasibility to testing, uplift the BA practice, and thrive in a collaborative environment to make a real impact.

Qualifications

• 5+ years in business analysis across Agile, Waterfall, and hybrid SDLCs.

Responsabilités

• Lead elicitation and documentation of business and system requirements across digital initiatives.
• Break down initiatives into epics, user stories, and customer journeys using Jira and Confluence.

Connaissances

Business analysis

Agile & hybrid SDLC

Stakeholder engagement

Process mapping

Facilitation

Digital platforms

Outils

Jira

Confluence

Description du poste

Medibank, Melbourne-based, seeks a Senior Digital Business Analyst to join Enterprise Delivery in Customer Technology & Delivery. You will shape customer-centric digital solutions that enhance experience, retention, and self-service across desktop and mobile.

You’ll cover the full delivery lifecycle from feasibility to testing, uplift the BA practice, and thrive in a collaborative environment to make a real impact.