Digital Business Analyst: Drive digital initiatives & alignment

Insite Contracting; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Insite Contracting in Melbourne is seeking an experienced Digital Business Analyst to bridge business needs and technical delivery across websites, internal systems and enterprise platforms. You will own requirements gathering, process mapping, develop clear user stories and acceptance criteria, and coordinate UAT with stakeholders, developers and vendors.

The role requires strong stakeholder management, ability to prioritise competing demands and help drive successful delivery in a fast-paced

Qualifications

• Proven experience as a Technical or Digital Business Analyst across websites, internal systems or enterprise platforms.
• Experience working on system integrations, including APIs, databases and end-to-end data flows.
• Strong requirements gathering, process mapping and documentation skills.
• Hands-on experience developing Jira tickets, user stories and acceptance criteria.
• Experience coordinating UAT, managing defects and supporting business sign-off.
• Excellent stakeholder management skills, with the confidence to challenge requirements and influence decisions.
• The ability to work across business and technical teams, coordinating developers, vendors and delivery stakeholders.
• Strong organisational skills, with the ability to manage timelines, risks and dependencies across multiple initiatives.

Responsibilities

• Work closely with business stakeholders to understand business needs, identify opportunities and translate requirements into technical solutions.
• Lead requirements gathering, workshops and process mapping across digital and enterprise system initiatives.
• Develop clear user stories, Jira tickets and acceptance criteria for development teams.
• Analyse system integrations, APIs, databases and end-to-end data flows to understand technical dependencies and impacts.
• Coordinate UAT activities, including test planning, execution, defect management and stakeholder sign-off.
• Work closely with developers, vendors and technical teams to support solution design and delivery.
• Manage stakeholder expectations, challenge requirements where necessary and drive decisions across competing priorities.
• Identify and manage project risks, issues and dependencies to support successful delivery.

Skills

BA experience

System integrations

Requirements gathering

Jira and user stories

UAT coordination

Stakeholder management

Cross-functional collaboration

Project risk management

Tools

Jira

Job description

Insite Contracting in Melbourne is seeking an experienced Digital Business Analyst to bridge business needs and technical delivery across websites, internal systems and enterprise platforms. You will own requirements gathering, process mapping, develop clear user stories and acceptance criteria, and coordinate UAT with stakeholders, developers and vendors.

The role requires strong stakeholder management, ability to prioritise competing demands and help drive successful delivery in a fast-paced