Multiple Senior Business Analyst

Aurec; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

Aurec is seeking an experienced Digital Health Business Analyst to join a high-performing digital team supporting a health Federal Government client in Australia. You will drive continuous improvement, optimise vendor onboarding, and deliver interoperable systems across national platforms from the Sydney area.

Ideal candidates have 4+ years in business analysis within Agile environments and a formal degree in a related field.

Qualifications

• 4+ years business analysis experience in Agile environments.
• Bachelor's degree in Computer Science, Information Technology, Business Analysis, or related discipline.
• Experience in government ICT, digital health, software conformance, or certification programs is advantageous.

Responsibilities

• Lead analysis and system design to support integration and continuous improvement of core digital platforms and processes.
• Assess vendor solutions, interoperability, and integration requirements; identify risks and dependencies.
• Provide strategic conformance advice on business requirements and system functionality to support onboarding and compliance programs.
• Develop artefacts: business process models, specifications, traceability matrices, and business cases.
• Facilitate cross-disciplinary collaboration with technical specialists, product owners, vendors, and stakeholders.
• Drive process automation to improve efficiency, transparency, and stakeholder experience.

Skills

Agile delivery frameworks

Business process mapping

Gap analysis

Requirements traceability

ServiceNow

Dynamics 365 CRM

Workflow automation

Stakeholder management

Workshop facilitation

Education

Bachelor's degree in Computer Science, Information Technology, Business Analysis, or related discipline

Tools

ServiceNow

Microsoft Dynamics 365 CRM

Job description

We are seeking an experienced Digital Health Business Analyst to Join a high-performing digital team with our health Federal Government client, driving pivotal continuous improvement and integration initiatives across critical national public platforms. Play a central role in optimising vendor onboarding pathways, streamlining process automation, and delivering seamless system interoperability that creates nationwide impact.

Australian citizens with a baseline clearance will be regarded for this role.

Your Responsibilities Include:

• Lead Analysis & System Design: Spearhead complex business analysis activities to support the design, integration, and continuous improvement of core digital platforms, services, and operational processes.
• Assess Vendor Solutions & Interoperability: Evaluate vendor software products, connection pathways, and technical integration requirements, proactively identifying risks, dependencies, and implementation considerations.
• Provide Strategic Conformance Advice: Deliver expert guidance and actionable recommendations on business requirements, system functionality, and process enhancements to support vendor onboarding and compliance programs.
• Develop High-Quality Artefacts: Elicit, author, and maintain comprehensive business process models, functional/non-functional specifications, traceability matrices, and business cases to drive informed decision-making.
• Facilitate Multidisciplinary Collaboration: Foster strong, productive partnerships across technical specialists, product owners, software vendors, and executive stakeholders, facilitating consultation workshops and collaborative solution design.
• Drive Process Automation & Efficiency: Analyse operational workflows, service performance, and user needs to introduce automation initiatives that elevate efficiency, transparency, and stakeholder experience.

To be successful in this position, you will ideally bring:

• Technical Toolkit: Strong foundation in Agile delivery frameworks, business process mapping, gap analysis, and requirements traceability; hands-on familiarity with ServiceNow and/or Microsoft Dynamics 365 CRM for workflow optimisation and business process automation is highly regarded.
• Experience: Minimum of 4 years of business analysis experience within Agile environments, underpinned by a Bachelor's degree in Computer Science, Information Technology, Business Analysis, or a related discipline; prior background within government ICT, digital health, software conformance, or certification programs is advantageous.
• Core Capabilities: Proven capability to assess complex business and technical requirements, navigate dependencies, and deliver practical recommendations; exceptional stakeholder management and workshop facilitation skills; and robust organisational capability to manage competing priorities independently under broad direction.