Senior Business Analyst – Customer Data Foundations (Hybrid)

Think Intellect Consulting Pty Ltd; Sydney; Hybride; AUD 120 000 - 150 000; Plein temps

Avantages offerts par ce poste

Hybrid ways of working

Exclusive employee discounts at ALH/BW

Health and wellbeing benefits

Learning and development opportunities

Discounts across Endeavour Group and W

Résumé du poste

Endeavour Group is seeking a Senior Business Analyst to join the Data & AI Customer Pillar in a hybrid Sydney/Melbourne role. You will own the squad backlog for Customer Data Foundations, translate complex requirements into user stories, and collaborate across Architecture, Data & AI to select optimal solutions.

You’ll drive release planning, ensure operational readiness, and support vendor engagements while shaping modern CDP/CRM/MarTech initiatives for a large retail group.

Qualifications

• Bachelor’s degree in Business, Information Technology, Computer Science, or a related discipline.
• 5+ years in Senior BA/Senior Data Analyst/Product Owner/Technical Lead in agile Digital/ Data/ MarTech projects.
• Advanced proficiency in SQL, modern BI tools, and data analytics with ability to query data independently.
• Cloud platforms, API integrations, AI/ML concepts, and agile tools like Jira and Confluence (GCP/BigQuery valued).
• Experience delivering Customer Data Platform (CDP) implementations, CRM rollouts, or MarTech solutions.
• Strong communication and influencing skills; ability to bridge business goals with technical constraints.
• Ownership mindset with accountability for squad deliverables and coaching.

Responsabilités

• Backlog Ownership: Prioritise, own, and refine the squad backlog for the Customer Data Foundations build, aligning with product roadmaps.
• Sprint Execution: Lead backlog refinement, set sprint goals, and accept/reject work against strict criteria.
• User Story Creation: Translate business requirements into high-quality user stories and technical requirements for personalised journeys.
• Value Solutioning: Collaborate with Architecture and Data & AI teams to evaluate SaaS vs proprietary AI models for low total cost of ownership.
• Domain Subject Expertise: SME across CDP, GCP, BigQuery, and MarTech ecosystems.
• Release Planning: Work with Senior Product Managers to convert 1–3 year roadmaps into phased releases.
• Operational Readiness: Ensure smooth transition to support, training, and rapid capability adoption.
• Vendor Leadership: Support external tech partner management and negotiations; ensure vendor integration.

Connaissances

SQL

BI tools

Data analytics

Cloud platforms

API integrations

AI/ML concepts

Jira

Confluence

GCP

BigQuery

CDP

CRM

MarTech

Communication

Influencing

Ownership mindset

Formation

Bachelor’s degree in Business/Information Technology/Computer Science

Outils

Jira

Confluence

GCP

BigQuery

Description du poste

Endeavour Group is seeking a Senior Business Analyst to join the Data & AI Customer Pillar in a hybrid Sydney/Melbourne role. You will own the squad backlog for Customer Data Foundations, translate complex requirements into user stories, and collaborate across Architecture, Data & AI to select optimal solutions.

You’ll drive release planning, ensure operational readiness, and support vendor engagements while shaping modern CDP/CRM/MarTech initiatives for a large retail group.