Senior Digital Business Analyst, eCommerce & CX (Hybrid)

Baby Bunting Pty; Greater Dandenong; Híbrido; AUD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training & development

Employee discount

Family discount

Parental leave

Flu shots

Hybrid working

Supportive team

EAP

Descripción de la vacante

Baby Bunting is seeking an experienced Digital Business Analyst for a six-month fixed-term contract to lead digital and eCommerce initiatives. The role focuses on translating business needs into practical solutions, partnering with Product, CX, UX, and tech teams, and driving outcomes across Australia and New Zealand.

The ideal candidate will have senior BA experience in digital/eCommerce, strong stakeholder skills, and a proven track record delivering end-to-end digital initiatives, with a

Formación

• Senior BA with digital/eCommerce experience
• Strong online customer journey knowledge
• Delivered digital initiatives end-to-end
• Owns outcomes and drives initiatives
• Translates business needs into stories
• Autonomous with momentum across stakeholders
• Experience with APIs and integrations
• Facilitation and stakeholder alignment
• Delivery-focused, initiative-driven

Responsabilidades

• Lead analysis across complex digital/eCommerce initiatives
• Facilitate workshops and stakeholder discussions
• Translate requirements into user stories and docs
• Collaborate with Product/CX, UX, Delivery Lead, Developers and QA
• Analyze processes to improve outcomes for customers and business
• Support discovery, design, testing and implementation
• Manage competing priorities and drive decisions in a fast-paced environment
• Work across integrated platforms and journeys
• Advise business and tech stakeholders
• Contribute to continuous delivery practices and tooling

Conocimientos

Senior BA

eCommerce

Stakeholder mgmt

User stories

Requirement gathering

Delivery lifecycle

Facilitation

Autonomous working

Herramientas

Jira

Confluence

Figma

Descripción del empleo

Baby Bunting is seeking an experienced Digital Business Analyst for a six-month fixed-term contract to lead digital and eCommerce initiatives. The role focuses on translating business needs into practical solutions, partnering with Product, CX, UX, and tech teams, and driving outcomes across Australia and New Zealand.

The ideal candidate will have senior BA experience in digital/eCommerce, strong stakeholder skills, and a proven track record delivering end-to-end digital initiatives, with a