Senior Dental Assistant/Receptionist

AB Health Group; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

AB Health Group is seeking a highly capable Senior Dental Assistant / Receptionist to join a modern, well-established practice in Sydney. The role blends chairside support with reception responsibilities, offering a trusted, hands-on environment for an experienced professional.

You will manage busy appointment books, coordinate patient care, oversee stock and infection control, and work closely with the Practice Manager to ensure smooth daily operations.

Qualifications

• Extensive chairside assisting and reception experience in Australia.
• Strong organisational skills and attention to detail.
• Ability to manage busy appointment books and patient communications.

Responsibilities

• Providing high-quality chairside assistance across general and advanced dental procedures
• Managing reception, appointment scheduling and patient enquiries
• Overseeing daily workflows and supporting team members
• Managing dental stock, ordering and supplier relationships
• Supporting clinicians with surgical and complex treatment preparation
• Managing patient recalls, payments and health fund claims
• Maintaining high standards of infection control and surgery preparation
• Taking initiative to identify and resolve day-to-day operational challenges
• Working closely with the Practice Manager to ensure smooth daily operations

Skills

Chairside assisting

Reception management

Leadership

Tools

Dental4Windows (D4W)

Job description

We are seeking a highly capable Senior Dental Assistant / Receptionist to join a modern, well-established dental practice.

This is an exciting opportunity for someone who brings strong chairside assisting experience, exceptional reception skills and the confidence to take ownership of daily practice operations.

Working within a busy, modern two-chair practice, you'll enjoy a varied position combining senior dental assisting, reception and team support.

The Opportunity

This is not your typical dental assisting or reception position. You'll play a key role in ensuring the practice operates efficiently while delivering an exceptional patient experience.

Your responsibilities will include:

• Providing high-quality chairside assistance across general and advanced dental procedures
• Managing reception, appointment scheduling and patient enquiries
• Overseeing daily workflows and supporting team members
• Managing dental stock, ordering and supplier relationships
• Supporting clinicians with surgical and complex treatment preparation
• Managing patient recalls, payments and health fund claims
• Maintaining high standards of infection control and surgery preparation
• Taking initiative to identify and resolve day-to-day operational challenges
• Working closely with the Practice Manager to ensure smooth daily operations

The role offers a balanced mix of chairside assisting and reception, with opportunities to take on additional responsibility.

About You

We're looking for an experienced dental professional who is confident, proactive and takes genuine pride in their work.

To succeed in this role, you will bring:

• Extensive experience in both dental assisting and dental reception within Australia
• Previous experience in a senior dental assisting or similar role
• Strong working knowledge of Dental4Windows (D4W) – essential
• Confidence in managing busy appointment books and patient communication
• Experience with dental stock management and ordering
• Excellent organisational skills and attention to detail
• Strong communication skills and a professional, patient-focused approach
• The ability to work independently, anticipate needs and take ownership of responsibilities
• A collaborative attitude and natural leadership qualities

Experience assisting with implants, oral surgery, orthodontics, Invisalign, endodontics or complex dental treatments will be highly regarded.

What's on Offer?

• Full-time opportunity with flexibility for the right part-time candidate
• A varied senior role combining dental assisting and reception
• Modern, well-equipped dental practice
• Supportive, professional and collaborative team
• Exposure to a broad range of general and advanced dental treatments
• Opportunity to utilise your experience and make a genuine impact
• Long-term career opportunity with scope for professional development

Ready for Your Next Career Move?

If you're an experienced dental professional who enjoys variety, values autonomy and wants to be recognised for the expertise you bring to a practice, we'd love to hear from you.