Dental Receptionist/Assistant Opportunity

Ekera Dental; Melbourne; On-site; AUD 30,000 - 41,000; Full time

Job summary

Ekera Dental in Melbourne is seeking a friendly Receptionist/Dental Assistant to join our team. You will be the first contact for patients, handle calls, manage the appointment book, and provide chairside assistance as needed.

The ideal candidate has a Certificate III in Dental Assisting or is actively pursuing it, with a patient-centric approach, strong communication, and the ability to multitask in a fast-paced practice. Training and support are provided.

Qualifications

• Certificate III in Dental Assisting strongly preferred
• Warm greeting and patient meeting abilities; handle calls and manage accounts
• Provide chairside assistance and assist with sterilisation, room changes and restocks
• Energetic, patient-centric, and able to work under pressure
• Demonstrate empathy and build relationships with patients
• Be coachable and adaptable to daily operations

Responsibilities

• Greet patients warmly and assist at the front desk
• Answer incoming/outgoing calls and manage appointment book
• Process accounts and assist with co-managing the schedule
• Provide chairside support and assist with sterilisation and room turnover
• Maintain stock and cleanliness and support the team as required

Skills

Communication

Customer service

Multitasking

Empathy

Relationship building

Education

Certificate III in Dental Assisting

Job description

Dental Receptionist/Assistant Opportunity

Are you passionate about oral health and providing exceptional patient care? We are seeking a dedicated and friendly Receptionist/Dental Assistant all rounder to join our thriving dental practice. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming atmosphere. If you have excellent communication skills, attention to detail, and a commitment to delivering top-notch service, we want to hear from you!

The ideal candidate will have:

• A Certificate III in Dental Assisting would be highly regarded
• The ability to warmly greet and meetpatients, handle incoming and outgoing calls, process accounts and co-manage the appointment book
• The ability to provide chair side assistance and a willingness to assist with sterilization processing, room changeovers and restocking as required
• An energetic approach to keep pace with our passionate team
• A passion for the dental industry and patient care
• Possess high empathy and a patient centric approach
• Be able to handle pressure and multi-task
• A warm friendly personality and build relationships easily
• Open to coaching and adaptable to ensure smooth operations throughout the day

What we offer:

• Casual position
• Competitive remuneration
• Amazing dental exposure with great support

If this sounds like you, we want to hear from you.