Dental Assistant and Receptionist

Charlestown Dental Surgery; Newcastle-Maitland; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Flexible hours

Growth opportunities

Supportive team

Job summary

Charlestown Dental Surgery is seeking a friendly Senior Dental Assistant & Receptionist to join our team on a part-time or casual basis. You will alternate between chairside assistance and front-desk reception, ensuring a smooth patient journey from check-in to departure.

Ideal candidates have dental assisting or reception experience, strong communication and organisational skills, and familiarity with dental software.

Qualifications

• Strong communication and organisational skills.
• Experience in dental assisting and/or reception preferred.
• Confident with dental practice management software.
• Calm, friendly manner with patients of all ages.
• Reliable, punctual, and a genuine team player.

Responsibilities

• Greet and check in patients, manage appointment bookings and recalls
• Answer phone and email enquiries, handle patient records and billing
• Prepare and sterilise instruments and equipment
• Maintain infection control standards
• Support a smooth, welcoming patient experience from arrival to departure

Skills

Strong communication

Organisational skills

Dental software

Calm friendly manner

Multitask under pressure

Reliable, punctual, team player

Tools

Dental software

Job description

Senior Dental Assistant & Receptionist — Part-Time / Casual

We're looking for an experienced, personable Senior Dental Assistant & Receptionist to join our friendly dental team. This is a dual-role position combining chairside assisting with front-desk reception duties, ideal for someone who thrives in a fast-paced, patient-focused environment.

About the Role

Working part-time or casual hours (flexible days negotiable), you'll be the first point of contact for our patients while also supporting our dentists chairside. No two days are the same — you'll move between reception and clinical support as the practice needs.

Key Responsibilities

• Greet and check in patients, manage appointment bookings and recalls
• Answer phone and email enquiries, handle patient records and billing
• Prepare and sterilise instruments and equipment
• Maintain infection control standards
• Support a smooth, welcoming patient experience from arrival to departure

What We're Looking For

• Previous experience in a dental assisting and/or reception role preferred
• Strong communication and organisational skills
• Confident with dental practice management software
• A calm, friendly manner with patients of all ages
• Ability to multitask and stay composed under pressure
• Reliable, punctual, and a genuine team player

What We Offer

• Flexible part-time or casual hours to suit. Full time considered for highly qualified candidate.
• Supportive, close-knit team environment
• Competitive pay based on experience
• Opportunity for growth within the practice