Senior Data Centre Technician — Lead SME, On-Call Ops

NEXTDC; Sydney; Vor Ort; AUD 110.000 - 140.000; Vollzeit

Benefits dieser Stelle

Gifted share options

NEXTDC days

Volunteer days

Professional development

Wellbeing programs

Zusammenfassung

NEXTDC is seeking a Senior Data Centre Technician to support site operations, lead a team of technicians, and participate in on-call rosters. You will ensure safe, reliable data centre performance and customer service excellence.

The role requires strong planning, knowledge of data centre IT equipment, cabling, power and cooling systems, and the ability to lead a team in a fast-paced environment at NEXTDC facilities.

Qualifikationen

• Experience in data centre operations and customer support.
• Familiarity with cabling, power monitoring, and environmental monitoring.
• Electrical or telecom installation qualifications are desirable.
• Knowledge of ITIL framework is desirable.

Aufgaben

• Ensure safe, secure, and reliable data centre operations, WHS, and critical systems.
• Perform HV switching as directed.
• Coordinate provisioning requests and ensure timely, high-quality delivery.
• Manage contractors, workloads and staffing to meet SLAs.
• Plan cabling infrastructure capacity to support growth and availability.
• Act as SME for communications infrastructure and power monitoring.

Kenntnisse

Customer service

Planning & organisation

Data centre operations

Structured cabling

Problem solving

ITIL awareness

Ausbildung

Electrical or telecommunications installation/testing qualifications

Jobbeschreibung

NEXTDC is seeking a Senior Data Centre Technician to support site operations, lead a team of technicians, and participate in on-call rosters. You will ensure safe, reliable data centre performance and customer service excellence.

The role requires strong planning, knowledge of data centre IT equipment, cabling, power and cooling systems, and the ability to lead a team in a fast-paced environment at NEXTDC facilities.