24/7 Data Centre Technician

Nextdc Ltd.; Melbourne; Hybrid; AUD 34,000 - 47,000; Full time

Job summary

NEXTDC in Port Melbourne is seeking a data centre technician in an entry-level role within the facilities team. You will receive on-the-job training in cooling, electrical, cabling infrastructure, building monitoring, and fire systems, supporting day-to-day data centre operations.

The role involves hands-on facility management, visiting sites, and handling remote hands requests, with a 4–5–5 rotating roster and day/night shifts.

Qualifications

• Excellent customer service, communication skills and a 'can do' attitude.
• Basic knowledge of data centres, data cabling and cable management (Desirable).
• A passion for learning about telecommunications and how things work!
• Keen interest in fixing and solving problems
• TAFE Cert in Telecommunications (desirable)
• Australian Citizenship required (security clearance)

Responsibilities

• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to Remote Hands requests
• Assist with vendor management for maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner
• Monitor building management / monitoring systems 24/7, and quickly and effectively elevate issues internally or to vendors as relevant
• Ensure all visitors and contractors adhere to NEXTDC facility rules.

Skills

Customer service

Data centre basics

Cable management

Problem solving

Communication

Education

TAFE Cert in Telecommunications

Job description

At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design,buildandoperateworld class, next generation data centres, usingcutting edge, environmentally efficient infrastructure to service the specific requirements of local, international customers.

NEXTDC is an exciting ASX 100-listed technology company, only 16years young andoperating17 data centres across 7 major cities in Australia, with multiple international sites in development to support our customer’s digital infrastructure.

At NEXTDC our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

Where Cloud lives and AIthrives

Job Description

We are currently looking for a Trades or Technical individual to join us in the role of Data Centre Technician working within our facilities team operating on a 24/7 basis.

Within this entry-level role, we will provide full on-the-job training to bring you up to speed on all aspects of data centre facility management and critical infrastructure, including Cooling, Electrical, Cabling Infrastructure, Building Monitoring, and Fire systems.
Based in Port Melbourne,the purpose of this role is to support the Facility Management team with the day-to-day operations of the data centre, by providing high quality & efficient technical maintenance and customer service.

The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am.

Key Responsibilities include:

• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to Remote Hands requests
• Assist with vendor management for maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner
• Monitor building management / monitoring systems 24/7, and quickly and effectively elevate issues internally or to vendors as relevant
• Ensure all visitors and contractors adhere to NEXTDC facility rules.

This role is not focused on IT but leans more towards a hands-on facility management position, involving practical tasks and operational responsibilities

From time to time, during shifts there may be travel between sites as required.

Qualifications

• Excellent customer service, communication skills and a 'can do' attitude
• Basic knowledge of data centres, data cabling and cable management (Desirable)
• A passion for learning about telecommunications and how things work!
• Keen interest in fixing and solving problems
• TAFE Cert in Telecommunications (desirable)
• Australian Citizenshiprequired(security clearance)

Additional Information

• Be part of a fast-growing, future-focused technology company
• Play a key role in supporting AI and digital infrastructure in Australia
• Thrive in a collaborative, inclusive, and values-driven culture
• Access career development and progression opportunities as we expand

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.