Data Centre Technician

Nextdc; Western Australia; Presencial; AUD 70.000 - 100.000; Tempo integral

Benefícios oferecidos por esta vaga

Gifted share options

NEXTDC days

Volunteer days

Professional development

Wellbeing programs

Resumo da vaga

NEXTDC is seeking a Data Centre Technician to support Facility Management in the day-to-day operation of a high-availability data centre in Western Australia, delivering safe, reliable electrical and mechanical maintenance.

In a 24/7 environment you will monitor critical infrastructure, manage rack configurations, IT installations, cooling and power systems, and participate in on-call duties and continuous improvement.

Strong customer service and teamwork are essential.

Qualificações

• Strong customer service and interpersonal skills.
• Clear written and verbal communication, with ability to explain technical concepts.
• Strong planning, organisational, and problem-solving skills.
• Solid understanding of data centre operations, including rack management, IT installations, cooling and power systems.
• Willingness to build expertise in high-density power and advanced cooling technologies.
• Proficient in Microsoft Office, with exposure to BMS and other service platforms desirable.
• Relevant electrical, mechanical or related trade qualifications (desirable).
• Working knowledge of ITIL principles.

Responsabilidades

• Assess and manage risks across OH&S, security, and critical facility systems.
• Apply the NEXTDC Risk Management Framework to identify, analyse, and mitigate risks.
• Ensure best-practice installation of customer infrastructure, including power monitoring, rack security, and environmental controls.
• Monitor and diagnose system performance via BMS and related platforms, fault finding to minimise MTTR.
• Support continuous improvement of data hall monitoring and safety compliance.
• Follow all established frameworks, policies, and procedures for safe facility operations.
• Promote and support training to ensure OH&S compliance.
• Maintain strong working knowledge of critical systems as a reference.
• Assist with customer equipment handling, deliveries, and assembly as required.
• Produce operational reports with recommendations to improve performance and reliability.
• Participate in team activities and ongoing professional development.
• Engage in regular development discussions aligned with competency frameworks.
• Participate in a rotating on-call roster to support 24/7 operations.
• Support additional tasks as directed by the Facility or Services Manager.

Descrição da vaga

Job Description

As a Data Centre Technician, you will support the Facility Management team in the day-to-day operation of the data centre, delivering high-quality electrical and mechanical maintenance while maintaining a strong focus on safety, uptime, and customer service.

Working within a 24/7 operational environment, you will play a key role in ensuring all critical infrastructure systems are maintained to the highest standards and perform reliably.

What you will do:

• Assess and manage risks across OH&S, security, and critical facility systems, ensuring operations remain within the approved NEXTDC risk profile
• Apply the NEXTDC Risk Management Framework to identify, analyse, and mitigate risks, feeding insights back to Engineering to improve design and operations
• Ensure best-practice installation of customer infrastructure, including power monitoring, rack security, and environmental controls
• Monitor and diagnose system performance via BMS and related platforms, performing fault finding to minimise MTTR
• Support continuous improvement of data hall monitoring (temperature, humidity, alarms, power) alongside Facility Management
• Follow all established frameworks, policies, and procedures for safe and compliant facility operations
• Promote and support training to ensure compliance with relevant OH&S legislation and operational standards
• Maintain strong working knowledge of critical systems to act as a technical point of reference
• Assist with customer equipment handling, deliveries, and assembly as required
• Produce operational reports with recommendations to improve performance and reliability
• Participate in team activities and ongoing professional development
• Engage in regular development discussions aligned with company competency frameworks
• Participate in a rotating on-call roster to support 24/7 operations
• Support additional tasks as directed by the Facility or Services Manager

Qualifications

• Strong customer service and interpersonal skills, with the ability to manage stakeholder expectations
• Clear written and verbal communication, with the ability to explain technical concepts effectively
• Strong planning, organisational, and problem-solving skills
• Solid understanding of data centre operations, including rack management, IT installations, cooling, and power systems
• Willingness to build expertise in high-density power and advanced cooling technologies
• Proficient in Microsoft Office, with exposure to BMS and other service platforms desirable
• Relevant electrical, mechanical or related trade qualifications (desirable).
• Working knowledge of ITIL principles

Additional Information

• Be part of 'factories of the future' as we build the infrastructure to support the digital economy, AI and cloud.
• Inclusive, diverse and values-driven working culture
• Awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more)
• Great opportunities to progress within our company (grow as we grow)

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.