24/7 Data Centre Technician

NEXTDC; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career development opportunities

Inclusive culture

Job summary

NEXTDC is hiring a Data Centre Technician based in Port Melbourne to join the facilities team on a 24/7 roster. The role provides on-the-job training across cooling, electrical, cabling, building monitoring, and fire systems, supporting day-to-day operations and delivering high-quality technical maintenance and customer service.

The successful candidate will work 4–5–5 rotating shifts (7am–7pm days, 7pm–7am nights) and may travel between sites.

Qualifications

• Excellent customer service and communication skills.
• Basic knowledge of data centres, data cabling and cable management desirable.
• TAFE Certificate in Telecommunications desirable; Australian citizenship required for security clearance.

Responsibilities

• Delivery of cabling needs, electrical and data to customer racks and areas.
• Attend to Remote Hands requests.
• Assist with vendor management for maintenance of core electrical and mechanical systems.
• Ensure facility problems are identified and resolved in a timely manner.
• Monitor building management systems 24/7 and escalate issues as needed.
• Ensure visitors and contractors adhere to NEXTDC facility rules.

Skills

Customer service

Communication

Problem solving

Education

TAFE Certificate in Telecommunications

Job description

At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design,buildandoperateworld class, next generation data centres, usingcutting edge, environmentally efficient infrastructure to service the specific requirements of local, international customers.

NEXTDC is an exciting ASX 100-listed technology company, only 16years young andoperating17 data centres across 7 major cities in Australia, with multiple international sites in development to support our customer’s digital infrastructure.

At NEXTDC our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

Where Cloud lives and AIthrives

Job Description

We are currently looking for a Trades or Technical individual to join us in the role of Data Centre Technician working within our facilities team operating on a 24/7 basis.

Within this entry-level role, we will provide full on-the-job training to bring you up to speed on all aspects of data centre facility management and critical infrastructure, including Cooling, Electrical, Cabling Infrastructure, Building Monitoring, and Fire systems.

Based in Port Melbourne, the purpose of this role is to support the Facility Management team with the day-to-day operations of the data centre, by providing high quality & efficient technical maintenance and customer service.

The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am.

Key Responsibilities include:

• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to Remote Hands requests
• Assist with vendor management for maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner
• Monitor building management / monitoring systems 24/7, and quickly and effectively escalating issues internally or to vendors as relevant
• Ensure all visitors and contractors adhere to NEXTDC facility rules.

This role is not focused on IT but leans more towards a hands-on facility management position, involving practical tasks and operational responsibilities

From time to time, during shifts there may be travel between sites as required.

Qualifications

• Excellent customer service, communication skills and a 'can do' attitude
• Basic knowledge of data centres, data cabling and cable management (Desirable)
• A passion for learning about telecommunications and how things work!
• Keen interest in fixing and solving problems
• TAFE Cert in Telecommunications (desirable)
• Australian Citizenshiprequired(security clearance)

Additional Information

• Be part of a fast-growing, future-focused technology company
• Play a key role in supporting AI and digital infrastructure in Australia
• Thrive in a collaborative, inclusive, and values-driven culture
• Access career development and progression opportunities as we expand

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.