Data Centre Technician — 24/7 Ops, Uptime & Safety

Nextdc; Western Australia; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Gifted share options

NEXTDC days

Volunteer days

Professional development

Wellbeing programs

Job summary

NEXTDC is seeking a Data Centre Technician to support Facility Management in the day-to-day operation of a high-availability data centre in Western Australia, delivering safe, reliable electrical and mechanical maintenance.

In a 24/7 environment you will monitor critical infrastructure, manage rack configurations, IT installations, cooling and power systems, and participate in on-call duties and continuous improvement.

Strong customer service and teamwork are essential.

Qualifications

• Strong customer service and interpersonal skills.
• Clear written and verbal communication, with ability to explain technical concepts.
• Strong planning, organisational, and problem-solving skills.
• Solid understanding of data centre operations, including rack management, IT installations, cooling and power systems.
• Willingness to build expertise in high-density power and advanced cooling technologies.
• Proficient in Microsoft Office, with exposure to BMS and other service platforms desirable.
• Relevant electrical, mechanical or related trade qualifications (desirable).
• Working knowledge of ITIL principles.

Responsibilities

• Assess and manage risks across OH&S, security, and critical facility systems.
• Apply the NEXTDC Risk Management Framework to identify, analyse, and mitigate risks.
• Ensure best-practice installation of customer infrastructure, including power monitoring, rack security, and environmental controls.
• Monitor and diagnose system performance via BMS and related platforms, fault finding to minimise MTTR.
• Support continuous improvement of data hall monitoring and safety compliance.
• Follow all established frameworks, policies, and procedures for safe facility operations.
• Promote and support training to ensure OH&S compliance.
• Maintain strong working knowledge of critical systems as a reference.
• Assist with customer equipment handling, deliveries, and assembly as required.
• Produce operational reports with recommendations to improve performance and reliability.
• Participate in team activities and ongoing professional development.
• Engage in regular development discussions aligned with competency frameworks.
• Participate in a rotating on-call roster to support 24/7 operations.
• Support additional tasks as directed by the Facility or Services Manager.

Job description

NEXTDC is seeking a Data Centre Technician to support Facility Management in the day-to-day operation of a high-availability data centre in Western Australia, delivering safe, reliable electrical and mechanical maintenance.

In a 24/7 environment you will monitor critical infrastructure, manage rack configurations, IT installations, cooling and power systems, and participate in on-call duties and continuous improvement.

Strong customer service and teamwork are essential.