Data Centre Technician - 24/7 Ops & Growth Prospects

NEXTDC; City Of Swan; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Gifted share options

NEXTDC days

Volunteer days

Professional development

Wellbeing programs

Job summary

NEXTDC is seeking a Data Centre Technician to support the Facility Management team in day-to-day operation of our data centre, delivering high-quality electrical and mechanical maintenance while prioritising safety, uptime, and customer service.

Working in a 24/7 environment, you will ensure critical infrastructure systems are maintained to the highest standards and perform fault finding to minimise MTTR, while contributing to continuous improvement and on-call coverage.

Qualifications

• Strong customer service and interpersonal skills.
• Clear written and verbal communication.
• Strong planning, organisational, and problem-solving skills.
• Solid understanding of data centre operations, including rack management, IT installations, cooling, and power systems.
• Willingness to build expertise in high-density power and advanced cooling technologies.

Responsibilities

• Assess and manage risks across OH&S, security, and critical facility systems.
• Apply risk management framework to identify and mitigate risks with Engineering feedback.
• Ensure best-practice installation of customer infrastructure, including power monitoring and rack security.
• Monitor system performance via BMS and fault-find to minimise MTTR.
• Support data hall monitoring improvements with Facility Management.
• Follow frameworks, policies, and procedures for safe operations.
• Promote OH&S training and compliance with standards.
• Maintain strong knowledge of critical systems as a technical reference.
• Assist with customer equipment handling, deliveries, and assembly.
• Produce operational reports with recommendations to improve performance.
• Participate in team activities and ongoing professional development.
• Engage in regular development discussions aligned with competency frameworks.
• Participate in rotating on-call roster to support 24/7 operations.
• Support additional tasks as directed by Facility or Services Manager.

Skills

Customer service

Communication

Organisational skills

Problem solving

Power & cooling tech

Tools

Microsoft Office

BMS

ITIL knowledge

Job description

NEXTDC is seeking a Data Centre Technician to support the Facility Management team in day-to-day operation of our data centre, delivering high-quality electrical and mechanical maintenance while prioritising safety, uptime, and customer service.

Working in a 24/7 environment, you will ensure critical infrastructure systems are maintained to the highest standards and perform fault finding to minimise MTTR, while contributing to continuous improvement and on-call coverage.