Data Centre Technician – 24/7 Hands-On Facility Ops

NEXTDC; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career development opportunities

Inclusive culture

Job summary

NEXTDC is hiring a Data Centre Technician based in Port Melbourne to join the facilities team on a 24/7 roster. The role provides on-the-job training across cooling, electrical, cabling, building monitoring, and fire systems, supporting day-to-day operations and delivering high-quality technical maintenance and customer service.

The successful candidate will work 4–5–5 rotating shifts (7am–7pm days, 7pm–7am nights) and may travel between sites.

Qualifications

• Excellent customer service and communication skills.
• Basic knowledge of data centres, data cabling and cable management desirable.
• TAFE Certificate in Telecommunications desirable; Australian citizenship required for security clearance.

Responsibilities

• Delivery of cabling needs, electrical and data to customer racks and areas.
• Attend to Remote Hands requests.
• Assist with vendor management for maintenance of core electrical and mechanical systems.
• Ensure facility problems are identified and resolved in a timely manner.
• Monitor building management systems 24/7 and escalate issues as needed.
• Ensure visitors and contractors adhere to NEXTDC facility rules.

Skills

Customer service

Communication

Problem solving

Education

TAFE Certificate in Telecommunications

Job description

NEXTDC is hiring a Data Centre Technician based in Port Melbourne to join the facilities team on a 24/7 roster. The role provides on-the-job training across cooling, electrical, cabling, building monitoring, and fire systems, supporting day-to-day operations and delivering high-quality technical maintenance and customer service.

The successful candidate will work 4–5–5 rotating shifts (7am–7pm days, 7pm–7am nights) and may travel between sites.