Senior Customs Clearance Operations Lead

FedEx; Sydney; In loco; AUD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

FedEx Express Australia seeks an experienced Operations Manager to join the Australian Customs Clearance leadership team. You will lead across operational teams, offshore support partners, vendors and stakeholders in a fast-paced, highly regulated environment, driving performance, workforce planning, compliance, process improvement and customer service.

The role emphasizes strong leadership, sound judgement and people development to deliver service and business outcomes, with rapid development

Competenze

• Significant leadership experience within operations or logistics.
• Experience in regulated environments is a plus.
• Ability to lead and develop high-performing teams.
• Strong planning, organization and prioritisation.
• Excellent communication and stakeholder engagement.

Mansioni

• Lead frontline leaders and operational teams.
• Manage performance against service, productivity, quality and cost objectives.
• Forecast workload and plan resources across internal and offshore teams.
• Ensure compliance with regulatory, company and operational requirements.
• Drive continuous improvement and change across processes and systems.
• Engage stakeholders and support vendor relationships.

Conoscenze

Operations leadership

People development

Strategic planning

Stakeholder management

Data-driven decisions

Formazione

Relevant qualifications in Business/Operations/Logistics

Descrizione del lavoro

FedEx Express Australia seeks an experienced Operations Manager to join the Australian Customs Clearance leadership team. You will lead across operational teams, offshore support partners, vendors and stakeholders in a fast-paced, highly regulated environment, driving performance, workforce planning, compliance, process improvement and customer service.

The role emphasizes strong leadership, sound judgement and people development to deliver service and business outcomes, with rapid development