Operations Manager: Lead High-Performance Teams

FedEx Australia; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Commission structure

Health & wellness

Employee discounts

Job summary

FedEx Australia is seeking an experienced Manager Operations to lead a high-performing team, optimise operational performance, and drive continuous improvement across our dynamic logistics environment.

This role focuses on people leadership, accountability, and delivering measurable business outcomes within a fast-paced logistics setting. A strong track record in operations, safety, and stakeholder collaboration is essential.

Qualifications

• Experience leading diverse teams to achieve targets.
• Proven ability to manage operational KPIs and performance metrics.
• Strong budgeting and resource planning skills.
• Excellent stakeholder communication and engagement capabilities.
• Proven track record in driving continuous improvement initiatives.

Responsibilities

• Lead, coach and develop a diverse team to achieve operational targets.
• Drive productivity, service quality and continuous improvement initiatives.
• Manage workforce planning, rostering and resource allocation.
• Ensure safety, regulatory and company requirements are met.
• Monitor operational performance and implement corrective actions.
• Manage budgets, assets, contractors and vendor relationships.
• Deliver accurate reporting and insights to leadership.
• Lead change initiatives and operational improvement projects.

Skills

People management

KPI management

Budget management

Stakeholder engagement

Coaching

Decision making

Job description

FedEx Australia is seeking an experienced Manager Operations to lead a high-performing team, optimise operational performance, and drive continuous improvement across our dynamic logistics environment.

This role focuses on people leadership, accountability, and delivering measurable business outcomes within a fast-paced logistics setting. A strong track record in operations, safety, and stakeholder collaboration is essential.