Global Customs Clearance Specialist

FedEx Australia; Sydney; Hybrid; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work arrangement

Career growth opportunities

Health & wellbeing programs

Job summary

FedEx Australia is seeking a Customs Clearance Agent to help keep international shipments moving by ensuring fast, compliant, and accurate clearance. You will identify issues before they impact delivery, work with customers and government agencies to resolve complex clearance matters, and keep shipments flowing efficiently through our global network.

You will coordinate import and export clearance, review documentation, liaise with authorities, and partner with Operations, Customer Service and

Qualifications

• Strong knowledge of customs regulations, procedures and trade compliance.
• Excellent attention to detail and commitment to accuracy.
• Strong problem-solving and organisational skills.
• Effective communication and stakeholder management skills.
• Intermediate Microsoft Office and computer skills.
• Ability to work in a fast-paced operational environment.

Responsibilities

• Coordinate and manage customs clearance activities for import and export shipments.
• Review customs documentation including invoices, bills of lading, packing lists, permits and other trade documents.
• Prepare and submit accurate customs declarations within required timeframes.
• Liaise with customs authorities and regulatory agencies to facilitate shipment clearance.
• Build relationships with customers, freight forwarders and internal stakeholders to ensure shipments move efficiently.
• Investigate and resolve customs, compliance and documentation issues before they impact service commitments.
• Monitor changes in customs regulations, tariff schedules and trade compliance requirements.
• Maintain accurate records and documentation in line with policies and regulatory requirements.
• Collaborate with Operations, Customer Service and Sales teams to deliver service outcomes.
• Identify process improvement opportunities and contribute to excellence initiatives.

Skills

Attention to detail

Stakeholder management

Problem solving

Communication skills

Microsoft Office

Fast-paced environment

Tools

Microsoft Office

Job description

FedEx Australia is seeking a Customs Clearance Agent to help keep international shipments moving by ensuring fast, compliant, and accurate clearance. You will identify issues before they impact delivery, work with customers and government agencies to resolve complex clearance matters, and keep shipments flowing efficiently through our global network.

You will coordinate import and export clearance, review documentation, liaise with authorities, and partner with Operations, Customer Service and