Operations Leader: Drive Performance & Growth

FedEx; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Health & wellness

Employee assistance programs

Rewards and recognition programs

Travel discounts

Commission structure

Tuition assistance

Job summary

FedEx in Sydney is seeking an experienced Manager Operations to lead a high-performing team, optimise operational performance and drive continuous improvement in a dynamic logistics environment.

You will focus on people development, accountability and delivering measurable business outcomes, contributing to FedEx’s global service standards and customer experiences. This role offers exposure to budgeting, vendor relationships and cross-functional projects within a large global network.

Qualifications

• Experience leading large teams in logistics or a comparable setting.
• Proven ability to drive productivity and continuous improvement.
• Strong problem-solving and decision-making skills.
• Excellent stakeholder communication and engagement.

Responsibilities

• Lead day-to-day operations and focus on long-term performance and safety.
• Drive productivity, service quality and continuous improvement initiatives.
• Manage workforce planning, rostering and resource allocation.
• Ensure compliance with safety, regulatory and company requirements.
• Monitor performance and implement corrective actions.
• Deliver accurate reporting and operational insights to leadership.
• Lead change initiatives and operational improvement projects.

Skills

People management

Leadership

Operational excellence

KPI tracking

Budgeting

Stakeholder engagement

Education

Tertiary qualifications or equivalent industry experience

Job description

FedEx in Sydney is seeking an experienced Manager Operations to lead a high-performing team, optimise operational performance and drive continuous improvement in a dynamic logistics environment.

You will focus on people development, accountability and delivering measurable business outcomes, contributing to FedEx’s global service standards and customer experiences. This role offers exposure to budgeting, vendor relationships and cross-functional projects within a large global network.