Senior Commercial Lead, Ground Experience & Travel Perks

Qantas Group; Victoria; On-site; AUD 110,000 - 140,000; Full time

Job summary

Jetstar is seeking a Senior Commercial Specialist, Ground Experience to drive revenue growth and customer engagement across our Ground Experience portfolio, including car hire, transfers, parking and other products. You’ll deliver performance insights, coordinate campaigns, and partner with internal teams and external partners.

You’ll help develop car hire strategy and manage tender processes. You’ll report to the Commercial Manager, Ground Experience and play a key role in bringing new Ground

Qualifications

• Strong analytical and reporting experience with market data.
• Commercial acumen with ability to leverage insights for campaigns.
• Experience in campaign management and digital marketing.
• Excellent stakeholder engagement and accountability with partners.
• Ability to manage multiple priorities and deliver under pressure.
• Comfort working in new or growing product areas and with incomplete information.
• Ability to prepare clear, structured analyses and papers for strategy and tenders.

Responsibilities

• Deliver monthly, quarterly and ad hoc performance reporting across Ground Experience products.
• Monitor drivers like attach rate, conversion, and margins.
• Analyse customer behavior and market trends to identify growth opportunities.
• Develop and execute Ground Experience campaigns with Digital Marketing and CRM teams.
• Coordinate car hire strategy, RFPs, and tender materials.
• Maintain relationships with partners and suppliers; support reviews and negotiations.
• Manage invoicing and revenue reconciliation across Ground Experience streams.
• Support testing of new products and integrations; participate in UATs.

Skills

Analytical skills

Reporting skills

Commercial acumen

Campaign management

Digital marketing

Stakeholder engagement

Prioritisation under pressure

Structured analysis & papers

Education

Tertiary qualifications in business/commerce/marketing

Tools

Power BI

Adobe reporting tools

Job description

Jetstar is seeking a Senior Commercial Specialist, Ground Experience to drive revenue growth and customer engagement across our Ground Experience portfolio, including car hire, transfers, parking and other products. You’ll deliver performance insights, coordinate campaigns, and partner with internal teams and external partners.

You’ll help develop car hire strategy and manage tender processes. You’ll report to the Commercial Manager, Ground Experience and play a key role in bringing new Ground