Senior Client Services Admin | Lead & Streamline Ops

Bentley Recruitment; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Bentley Recruitment is seeking a senior administrative support professional in Brisbane to back a team of accountants. The role emphasizes mentoring a small team, managing workflow, and ensuring deadlines are met, with offshore coordination as part of the function.

The ideal candidate will have 4+ years in public practice accounting, strong attention to detail, and excellent communication. This on-site role offers a chance to lead client relations and improve processes within a collaborative

Qualifications

• At least 4 years of experience in the public practice accounting space.
• Experience in supervisory duties at a senior administration level.
• Exceptional attention to detail and ability to manage competing priorities.
• Collaborative, team-focused approach with strong communication skills.
• Experience working with an offshore team.

Responsibilities

• Coordinate a small team of administrators providing mentoring and training onshore and offshore.
• Manage workflow including job allocation and ensuring deadlines are met.
• Assess systems and process improvements for efficiency.
• Onboarding and offboarding of clients and maintaining client relationships.
• Coordinate lodgements, invoices and compliance processes and manage debtors.

Skills

Supervisory duties

Attention to detail

Time management

Communication skills

Offshore team experience

Job description

Bentley Recruitment is seeking a senior administrative support professional in Brisbane to back a team of accountants. The role emphasizes mentoring a small team, managing workflow, and ensuring deadlines are met, with offshore coordination as part of the function.

The ideal candidate will have 4+ years in public practice accounting, strong attention to detail, and excellent communication. This on-site role offers a chance to lead client relations and improve processes within a collaborative