Senior Client Operations Lead – Growth & Efficiency

News Corp Australia Sydney, AUS; Sydney; On-site; AUD 170,000 - 210,000; Full time

Benefits offered by this job

Publications access

Perks & discounts

Health & wellbeing

Time off

Financial wellbeing

Career growth opportunities

Job summary

News Corp Australia is seeking a Senior Client Operations Manager in Sydney to lead the Client Operations team, ensuring efficient delivery, strong governance and reliable workflows that support sales outcomes.

You will coach staff, manage workloads, own end-to-end initiatives, and partner with cross-functional teams to improve processes, reporting, and data integrity while maintaining a hands-on, collaborative leadership style.

Qualifications

• 3–5 years in client operations or similar function.
• Experience leading end-to-end workflow delivery.
• Strong data accuracy, reporting, and stakeholder management.

Responsibilities

• Provide day-to-day leadership and coaching for Client Operations.
• Monitor workload and capacity to ensure BAU continuity.
• Own operational tasks from initiation to completion and escalate as needed.
• Identify and implement process improvements to reduce friction.
• Collaborate with internal stakeholders to align workflows and drive adoption.
• Develop tracking systems and deliver KPI and conversion reporting for leadership.

Skills

Client operations

Sales operations

Stakeholder management

Google Workspace

Microsoft Excel

Salesforce

Job description

News Corp Australia is seeking a Senior Client Operations Manager in Sydney to lead the Client Operations team, ensuring efficient delivery, strong governance and reliable workflows that support sales outcomes.

You will coach staff, manage workloads, own end-to-end initiatives, and partner with cross-functional teams to improve processes, reporting, and data integrity while maintaining a hands-on, collaborative leadership style.