Senior Atlassian Solutions Architect — Remote

ServiceRocket

Canberra

Hybrid

AUD 120,000 - 180,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

Stock options

Retirement plan

Career pathways program

Rockettoria

Scholarship & Learning

Tech Choice

Wellness

PTO

Job summary

ServiceRocket is seeking an experienced Atlassian Consultant to design, implement, and optimize Jira, Confluence, and related tools for enterprise clients. You’ll engage with customers to gather requirements, guide technical teams, and drive successful project outcomes.

You will work in a hybrid/remote setup, collaborating with our Global Services team to deliver value to world‑class partners while advancing your own skills in the Atlassian ecosystem.

Qualifications

Bachelor’s degree in a technical discipline.
5+ years of Atlassian-related experience.
Proven consulting and influencing skills.
Experience with Jira/Confluence/Bitbucket and related tooling.

Responsibilities

Design and implement high-quality Atlassian solutions and architectures.
Lead customer discussions to derive requirements and plans.
Guide customers with best practices and project execution.
Support rollout, adoption, and scaling of solutions.
Engage in proposal development and sales conversations as a technical resource.

Skills

Atlassian consulting

Customer engagement

Analytical skills

Communication skills

Agile development

Education

Bachelor’s degree in Computer Science / IT / Math

Tools

Jira

Confluence

Bitbucket

Unix command line

SQL

Python

Groovy

Perl

Ruby

Shell scripting

Job description

You will work in a hybrid/remote setup, collaborating with our Global Services team to deliver value to world‑class partners while advancing your own skills in the Atlassian ecosystem.

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