Remote Senior Atlassian Solutions Architect

ServiceRocket; South Australia; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Stock options

Health insurance

Retirement plan

Career growth

Learning allowances

Wellness & allowances

Job summary

ServiceRocket in Australia is seeking a seasoned Atlassian Consultant to lead implementations, migrations, and integrations across Jira, Confluence, and Bitbucket. You will guide client engagements, design architectures, and mentor junior team members.

You will work in a hybrid/remote setup with a focus on delivering measurable business value for enterprise clients while upholding ServiceRocket's collaborative culture and customer-centric approach.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Mathematics or related field.
• 5+ years of experience as an Atlassian Consultant or similar roles.
• Experience with installations, upgrades, migrations, workshops, integrations and training for Atlassian products.

Responsibilities

• Design, develop, and implement high-quality Atlassian solutions including architectural design.
• Facilitate customer discussions to identify business and technical requirements and plan implementations.
• Provide guidance and recommendations based on best practices and experience.
• Support rollout, adoption, and scaling of solutions for customers.
• Manage engagements, scheduling, coordination, and client relationships as a senior technical resource.
• Advise on internal tools and processes and contribute as a subject matter expert.
• Contribute to proposals and statements of work; engage with potential customers on sales calls.

Skills

Client engagement

Consulting

Agile methods

Workshop facilitation

Communication skills

Education

Bachelor's degree in CS/IT

Tools

Jira

Confluence

Bitbucket

Job description

ServiceRocket in Australia is seeking a seasoned Atlassian Consultant to lead implementations, migrations, and integrations across Jira, Confluence, and Bitbucket. You will guide client engagements, design architectures, and mentor junior team members.

You will work in a hybrid/remote setup with a focus on delivering measurable business value for enterprise clients while upholding ServiceRocket's collaborative culture and customer-centric approach.