Senior Admin & Scheduling Lead – Plumbing

New Heights Plumbing; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Brand-new office facilities

Free onsite parking

Friendly working environment

Christmas break

Job summary

New Heights Plumbing, a family-owned business in Adelaide, is seeking an experienced Senior Administrator to support daily operations and ensure smooth delivery of services. You will coordinate administrative processes, manage job scheduling, and assist across the office with a hands-on approach.

The role requires 3-5 years' trades administration experience, strong organisational skills, and the ability to work both independently and with a small team.

Qualifications

• 3-5 years' experience in trades administration (essential).
• Ability to work collaboratively within a small administration team while also working independently.
• Strong attention to detail and the ability to handle confidential information appropriately.
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Ability to multitask, prioritise competing demands and meet deadlines.
• Intermediate skills across Microsoft Office, including Adobe Acrobat, Outlook, Word, Excel and OneDrive.
• Previous experience with Simpro would be highly regarded.

Responsibilities

• Scheduling plumbing jobs and allocating staff using Simpro.
• Managing incoming phone calls and directing enquiries to the appropriate person or department.
• Preparing and submitting Certificates of Compliance through the eCoC website.
• Booking and coordinating plumbing inspections through the eCoC website.
• Completing data entry and uploading plumbing plans, purchase orders and relevant documentation.
• Creating new jobs in Simpro and ensuring job information is accurate and up to date.
• Maintaining and updating records within the Safe365 system.
• Providing general administrative support to the office and wider team.
• Maintaining a clean, tidy and organised office environment.
• Assisting with the coordination of daily office operations and general administrative requirements.

Skills

Trades administration

Attention to detail

Communication

Organisational skills

Time management

multitasking

Tools

Simpro

Microsoft Office

Adobe Acrobat

Outlook

Word

Excel

OneDrive

Job description

New Heights Plumbing, a family-owned business in Adelaide, is seeking an experienced Senior Administrator to support daily operations and ensure smooth delivery of services. You will coordinate administrative processes, manage job scheduling, and assist across the office with a hands-on approach.

The role requires 3-5 years' trades administration experience, strong organisational skills, and the ability to work both independently and with a small team.