Office Administrator & Scheduling Specialist (Trades)

Pinnacle Plumbing Group; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Accessible to transport and parking

Professional and supportive culture

Job summary

Pinnacle Plumbing is seeking a highly organised scheduling coordinator to join the Abbotsford office in Melbourne. You will be the first point of contact for tradespeople, property managers and domestic clients, ensuring smooth daily operations and accurate job entry.

Reporting to the Operations Manager, you will schedule trades and subcontractors, handle administration (compliance certificates, OH&S), and compile performance reports while upholding high customer satisfaction and company

Qualifications

• Two years' experience in a similar scheduling role within a trade-related business.
• Proficient in Excel, Xero and AroFlo (or similar JMS).
• Experience liaising with property managers, tradespeople and clients onsite.

Responsibilities

• Liaising with Property Managers and processing work orders into the system.
• Scheduling our team of tradespeople and sub-contractors on a daily basis.
• Processing the administrative paperwork; OH&S statements and compliance certificates.
• Compiling performance reports for the business and clients.

Skills

Organised

Communication

Negotiation

Initiative

Customer service

Tools

Excel

Xero

AroFlo

JMS (or similar)

Job description

Pinnacle Plumbing is seeking a highly organised scheduling coordinator to join the Abbotsford office in Melbourne. You will be the first point of contact for tradespeople, property managers and domestic clients, ensuring smooth daily operations and accurate job entry.

Reporting to the Operations Manager, you will schedule trades and subcontractors, handle administration (compliance certificates, OH&S), and compile performance reports while upholding high customer satisfaction and company