Dispatch Lead – Plumbing & Real Estate Scheduler

Level® Group ANZ; Sydney; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Onsite parking

Long-established business

Competitive pay + super

Job summary

Howard Plumbing in Sydney is seeking an experienced Scheduler to keep our team of plumbers moving across strata, real estate and residential work using SimPRO. Baased at Banksmeadow, this full-time role runs Monday to Friday, 8:00am to 5:00pm, with competitive pay and super.

You’ll coordinate multiple plumbers, book access, handle urgent jobs and help with invoicing and cost tracking. If you thrive in a fast-paced environment and pride yourself on organisation and clear communication, join our

Qualifications

• Scheduling or dispatch experience in a busy trade or service business (plumbing experience highly regarded).
• Understanding of trades/building services and plumbing terminology.
• Strong hands-on simPRO experience.
• Familiarity with strata and real estate processes: work orders, tenant access and approvals.
• Clear, friendly phone manner with owners, tenants and agents.
• Strong organisation and attention to detail.
• Calm head when multiple urgent jobs land at once.

Responsibilities

• Schedule and dispatch jobs across the team in SimPRO for a cross-harbour patch.
• Book access with owners, tenants and property managers and update strata managers and homeowners.
• Slot urgent and emergency work without wrecking the rest of the day.
• Handle calls and emails promptly and professionally.
• Work closely with the plumbers to cut travel time and keep the day productive.
• Prepare and submit client reports, service records, and other supporting documentation.
• Assist with invoicing, purchase orders, and cost tracking.

Skills

Scheduling/Dispatch experience

Trade/building services knowledge

Phone communication

Organisation & detail orientation

Calm under pressure

Tools

simPRO

Job description

Howard Plumbing in Sydney is seeking an experienced Scheduler to keep our team of plumbers moving across strata, real estate and residential work using SimPRO. Baased at Banksmeadow, this full-time role runs Monday to Friday, 8:00am to 5:00pm, with competitive pay and super.

You’ll coordinate multiple plumbers, book access, handle urgent jobs and help with invoicing and cost tracking. If you thrive in a fast-paced environment and pride yourself on organisation and clear communication, join our