Senior Admin & Case Management Specialist

WISEWorkplace; Melbourne; In loco; AUD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

WISE Workplace is seeking an experienced and highly organised Administration Support Officer to join our team on a permanent basis. This hands-on role provides support across workplace services operations, working closely with Practice Leads, investigators and the broader team to ensure matters are established accurately and documentation is professionally prepared.

The role requires independence, proactive follow-up, and the ability to manage competing priorities while maintaining

Competenze

• Experience providing high-level administrative support.
• Experience with case management systems and documentation formatting.
• Ability to manage deadlines and administrative workflows with confidentiality.

Mansioni

• Provide high-level administrative support to the Workplace Services team.
• Set up and maintain new matters in the case management system.
• Prepare and format proposals, correspondence, reports and other documentation.
• Coordinate administrative requirements for new and ongoing matters.
• Monitor administrative workflows and deadlines.
• Process client and contractor invoices and maintain records.
• Support Practice Leads and investigators with admin tasks.
• Identify issues and escalate delays to keep processes running smoothly.

Conoscenze

High attention to detail

Organisational skills

Time management

Communication skills

Independent worker

Team player

Strumenti

Microsoft Office

Case management system

Descrizione del lavoro

WISE Workplace is seeking an experienced and highly organised Administration Support Officer to join our team on a permanent basis. This hands-on role provides support across workplace services operations, working closely with Practice Leads, investigators and the broader team to ensure matters are established accurately and documentation is professionally prepared.

The role requires independence, proactive follow-up, and the ability to manage competing priorities while maintaining