Security Supervisor – 24/7 Patrols & Control Room Ops

Glad Group; Newcastle; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Career progression

Rewards program

Employee Assistance Program

Team bonding

Job summary

Glad Group is seeking a security professional to uphold high standards and safeguard on-site operations at our facilities. You will perform patrols, conduct security checks, and support CCTV monitoring while liaising with clients and tenants.

The role requires a mandatory security licence and Senior First Aid certification, plus experience in retail or commercial environments. Flexible, 24/7 shifts including weekends are required.

Qualifications

• Mandatory State Security Licence.
• Mandatory Current Senior First Aid certification.
• Security experience in Retail or Commercial environments.
• Control room experience (for Control Rooms Operators only).
• Experience in customer service.
• Ability to work collaboratively as a team player.
• Excellent verbal and written communication skills.
• Ability to work flexible hours across a 24/7 roster, including weekends and public holidays.

Responsibilities

• Demonstrate exceptional security standards including conflict resolution and incident reporting.
• Conduct comprehensive patrols to ensure on-site safety.
• Perform detailed security checks for risks and breaches.
• Execute control room operations, including CCTV monitoring.
• Liaise with customers, clients and tenants.

Skills

Security Licence

First Aid Certificate

Retail security

Control room experience

Customer service

Team player

Communication skills

24/7 roster

Job description

With over 36 years’ experience, Glad Group is positioned as a leader in the delivery of integrated propertyservices across Australia.

You will:

• Demonstrateexceptionalsecurity services standards such as conflict resolution and incident reporting
• Conduct comprehensive patrols to ensure safety on site
• Conduct detailed security checks for risks and breaches
• Performcontrol room operations, including monitoring CCTV
• Liaising with customers, clients and tenants

About You:

• Valid State Security Licence (mandatory)
• Current Senior First Aid Certificate (mandatory)
• Security experience in Retail or Commercial environments
• Control room experience (for Control Rooms Operators only)
• Experience in customer service
• Ability to work collaboratively as a team player
• Be well presented with excellent verbal and written communication skills
• Ability to work flexible hours across a 24/7 roster, including weekends and public holidays

Benefits at Glad Group:

• Career progression through ongoing training and development
• Exclusive employee reward and recognition program
• Employee Assistance Program
• Regular team bonding events

Glad is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We know that our workplace benefits from diversity and we seek to increase and maintain representation of all people across our workforce. Our aim is to make employment with Glad accessible for all people, including targeted programs for females, Aboriginal and Torres Strait Islanders. If you meet the above criteria, then click APPLY and become a part of the Glad Group family by submitting your resume.

MASTER LICENCES:
ACT:17502081 |SA:ISL249412 |NSW:409557154|VIC:763-211-20S |NT: SFL1081 |WA:SA40606|QLD:3199590

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