Security Officer

Glad Group; City of Parramatta; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Uniform and equipment supplied

Employee assistance program (wellbeing

Career progression within a national

Ongoing training and onboarding

Job summary

Glad Group is seeking a Security Officer to help create safe, secure and welcoming environments across our sites in NSW. You’ll patrol, monitor activity, respond to incidents and support emergency procedures while delivering professional customer service.

Key requirements include a current Security Licence, National Police Check, First Aid Certificate, and the ability to work a rotating roster including evenings and weekends.

Qualifications

• Must hold a current Security Licence.
• National Police Check (ability to obtain).
• First Aid Certificate (or willingness to obtain).
• Ability to work across a rotating roster, including evenings and weekends.

Responsibilities

• Maintain a safe, secure and welcoming environment for customers, retailers and visitors.
• Conduct patrols, monitor site activity and respond to incidents.
• Support emergency response procedures, including evacuations and first aid.
• Monitor and report risks, hazards and breaches of site procedures.
• Deliver professional customer service and manage access control requirements.

Skills

Strong communication skills

Customer-focused approach

Calm under pressure

Teamwork

Conflict resolution

Education

Current Security Licence

National Police Check

First Aid Certificate

Job description

With over 36 years’ experience, Glad Group is positioned as a leader in the delivery of integrated propertyservices across Australia.

What you’ll be doing

As part of our Security team, you’ll help create safe, secure and welcoming environments for our clients and communities. Working alongside supportive leaders and teammates, you’ll play an important role in protecting people, responding professionally and delivering exceptional service every day.

Your responsibilities will include:

• Maintain a safe, secure and welcoming environment for customers, retailers and visitors
• Conduct patrols, monitor site activity and respond to incidents or security concerns
• Support emergency response procedures, including evacuations, first aid and incident management
• Monitor and report risks, hazards, suspicious behaviour and breaches of site procedures
• Deliver professional customer service while supporting conflict resolution and access control requirements

What we are looking for

• Current valid Security Licence and National Police Check (ability to obtain).
• Availability to work across a rotating roster, including evenings and weekends where required.
• Strong communication skills with a professional and customer-focused approach.
• Experience in retail, corporate or customer-facing security environments.
• Ability to remain calm, professional and responsive in fast-paced situations.
• Current First Aid Certificate (or willingness to obtain).
• Ability to work collaboratively as part of a team.
• Previous control room experience will be highly regarded.

What we offer you

• Stable and consistent shifts with opportunities across multiple sites.
• Flexible shift options available, including morning, afternoon and evening shifts.
• Genuine career progression and development opportunities within a national business.
• Join a company that values, supports and invests in its frontline teams.
• Full training, onboarding and ongoing support provided.
• Uniform and required equipment supplied.
• Benefit from applicable Award increases and stable employment within a national business.
• Build a long-term career with ongoing training, development and progression opportunities.
• Join a team where your contribution is valued and your work makes a real impact every day.
• Access free and confidential wellbeing support through our Employee Assistance Program for you and your immediate family.
• Be recognised and rewarded through a well-established employee recognition program, including monthly awards and regular appreciation initiatives.
• Employee referral program offering generous bonuses of up to $500 for successful referrals.

Glad Group is a proud Equal Opportunity Employer committed to creating an inclusive and diverse workplace where everyone is valued and respected. We support meaningful action towards Reconciliation and welcome applications from people of all backgrounds, including women and Aboriginal and Torres Strait Islander peoples.

MASTER LICENCES:

NSW 409557154, VIC 76321120S, QLD 3199590, ACT 17502081, WA SA40606, SA ISL249412 & NT SFL1081.