Security Services Admin & Scheduler – Customer Focused

Monjon Australia; City of Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Training and support

Friendly team environment

Industry leading company

Job summary

Monjon Australia is seeking an Electronic Security Service Admin Coordinator to support the Electronic Security Department and the wider business. You will handle scheduling, system uploads and a range of admin duties while providing strong customer service.

The role requires multitasking, attention to detail and the ability to learn quickly in a small team that services residential and commercial properties. On-site work with a collaborative, proactive culture is offered.

Qualifications

• Excellent customer service skills and professional presentation.
• Ability to juggle many tasks, work under pressure, and stay organised.
• Attention to detail, problem solving, and proactive curiosity to learn.

Responsibilities

• Schedule services, installations, system uploads and general admin tasks.
• Handle customer service, accounts and service job follow ups for technicians.
• Manage incoming calls and support the Monjon business.

Skills

Customer service

Multitask

Attention to detail

Written/Verbal communication

Self-motivation

Learn and deliver

Tools

Simpro

AroFlo

Job description

Monjon Australia is seeking an Electronic Security Service Admin Coordinator to support the Electronic Security Department and the wider business. You will handle scheduling, system uploads and a range of admin duties while providing strong customer service.

The role requires multitasking, attention to detail and the ability to learn quickly in a small team that services residential and commercial properties. On-site work with a collaborative, proactive culture is offered.