Security Service Scheduler & Ops Coordinator

Motion Recruitment; City of Melbourne; Sur place; AUD 65 000 - 90 000; Plein temps

Résumé du poste

Motion Recruitment is seeking a Service Coordinator for Melbourne's electronic security team. You will coordinate service jobs across multiple sites, collaborating with the Service Manager, technicians, and clients to keep operations moving smoothly.

Using SimPRO and Microsoft 365, you will prioritise emails, manage travel and equipment, and assist with stock and minor sales. Strong organisational skills and excellent communication are essential.

Qualifications

• Previous experience as a Service Coordinator, Service Administrator, or similar role.
• Experience using SimPRO is highly regarded but not essential.
• Strong organisational skills and attention to detail.
• Confident communicator who builds relationships with customers and technicians.

Responsabilités

• Coordinate and schedule technicians across multiple sites and service jobs.
• Ensure jobs received via SimPRO and email are attended to.
• Prioritise customer and job-critical emails.
• Support technician experience by managing travel, job information, and equipment.
• Invoice completed jobs to support cashflow.
• Quote customers for minor service-related adds, moves and changes.

Connaissances

Organisational skills

Communication

Coordination

Customer relationships

Outils

SimPRO

Microsoft 365

Description du poste

Motion Recruitment is seeking a Service Coordinator for Melbourne's electronic security team. You will coordinate service jobs across multiple sites, collaborating with the Service Manager, technicians, and clients to keep operations moving smoothly.

Using SimPRO and Microsoft 365, you will prioritise emails, manage travel and equipment, and assist with stock and minor sales. Strong organisational skills and excellent communication are essential.