Security Officer

Certis Group; Emerald; On-site; AUD 39,000 - 50,000; Full time

Job summary

Certis Security Australia is hiring casual security officers at Emerald, Queensland. You will be the first point of contact for visitors, contractors and staff, upholding professional, customer‑focused service while strictly following security protocols.

Key duties include access control, issuing passes, CCTV monitoring, patrols, responding to perimeter breaches, logging activities, and maintaining safe, compliant environments.

Qualifications

• Current QLD Security Licence (Unarmed, Monitoring and Crowd Control).
• Valid First Aid Certificate with current CPR.
• Current White Card.
• CCTV monitoring experience (Gallagher system highly regarded).
• Experience with Gallagher alarm systems (desirable).
• Strong communication and customer service skills.
• Excellent observational and reporting skills.
• Ability to remain calm, professional, and decisive in all situations.

Responsibilities

• Managing visitor passes and access control processes.
• Issuing and maintaining staff, contractor, and visitor access cards.
• Monitoring CCTV systems, alarms, and WHS compliance.
• Conducting proactive internal and external patrols.
• Responding to perimeter breaches and unauthorised access attempts.
• Operating intercom systems and overseeing traffic and screening areas.
• Liaising with stakeholders and escalating potential risks where required.
• Maintaining accurate logs, reports, and security documentation.
• Supporting a safe and compliant working environment at all times.

Skills

Security licence

First Aid/CPR

White Card

CCTV monitoring

Gallagher alarm systems

Communication

Observation/reporting

Calm under pressure

Education

White Card

Tools

Gallagher system

Job description

AtCertis Security Australia, our mission is to make our worldsafer,smarterand better. As Australia’s only nextgeneration security companyoperatingat scale, we protect some of the nation’s most sensitive assets through disciplined operations, stronggovernanceand highly trusted people.

About the role

Our security officers are the first point of contact for visitors, contractors, and staff. In this role, you will set the standard by delivering a professional and customer-focused experience while ensuring strict compliance with security protocols.

Every shift offers new challenges and the opportunity to demonstrate your attention to detail, proactive mindset, and commitment to safety.

Job Location: Emerald, QLD

Contract: Casual

Shift Pattern: Day shifts with availability to support 24/7 rotating shifts as required

Key responsibilities

Primary duties include and are not limited to:

• Managing visitor passes and access control processes
• Issuing and maintaining staff, contractor, and visitor access cards
• Monitoring CCTV systems, alarms, and WHS compliance
• Conducting proactive internal and external patrols
• Responding to perimeter breaches and unauthorised access attempts
• Operating intercom systems and overseeing traffic and screening areas
• Liaising with stakeholders and escalating potential risks where required
• Maintaining accurate logs, reports, and security documentation
• Supporting a safe and compliant working environment at all times

About You

To be successful in this role, you will demonstrate professionalism, strong situational awareness and a commitment to safety.

• Current QLD Security Licence (Unarmed, Monitoring and Crowd Control)
• Valid First Aid Certificate with current CPR
• Current White Card
• CCTV monitoring experience (Gallagher system highly regarded)
• Experience with Gallagher alarm systems (desirable)
• Strong communication and customer service skills
• Excellent observational and reporting skills
• Ability to remain calm, professional, and decisive in all situations

Why join Certis

• Supportive and inclusive team culture
• Opportunities for career progression and professional development
• Access to employee benefits program (400+ retail discounts)
• Comprehensive wellbeing program and Employee Assistance Program (EAP)
• Ongoing training through a modern Learning Management System
• A workplace that values diversity, inclusion and individual backgrounds

Diversity Statement

At Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.

We actively encourage First Nations and Torres Strait Islander peoples, veterans, and candidates from diverse backgrounds to apply.

Certis Security Australia – Master Licence Details

Sydney Night Patrol & Inquiry Co Pty Ltd

• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd

• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293