School Reception & Admin Officer

Government schools; Melbourne; On-site; AUD 55,000 - 70,000; Full time

Job summary

Government schools is seeking an Administration Officer (Reception) to join the front office team. The role focuses on delivering welcoming, professional service to students, families and staff while maintaining accurate records and coordinating communications.

The successful applicant will manage front desk duties, respond to inquiries, and support a range of administrative processes to ensure efficient daily operations. A team-friendly ethos and attention to confidentiality are essential.

Qualifications

• Proven ability to provide professional, friendly customer service to students, families, staff and visitors.
• Strong written and verbal communication skills, with clear, professional delivery.
• Excellent organisational skills, able to manage priorities and maintain accuracy in a busy school setting.
• Experience with administrative processes and school systems (Compass, CASES21, MS Office).
• Ability to work both collaboratively and independently, maintain confidentiality and support the team.

Responsibilities

• Provide a welcoming, professional reception service to students, families, staff, visitors and external stakeholders.
• Respond to calls, emails and inquiries promptly with accurate information about College processes and activities.
• Maintain a clean, organized reception area and record student sign-ins/sign-outs.
• Handle mail, deliveries and front office duties in accordance with procedures.
• Maintain and distribute communications, newsletters and notices, including Compass News Feed updates.

Skills

Customer service

Written & verbal communication

Organisational skills

Administrative processes

Teamwork & confidentiality

Tools

Compass

CASES21

Microsoft Office

Job description

Government schools is seeking an Administration Officer (Reception) to join the front office team. The role focuses on delivering welcoming, professional service to students, families and staff while maintaining accurate records and coordinating communications.

The successful applicant will manage front desk duties, respond to inquiries, and support a range of administrative processes to ensure efficient daily operations. A team-friendly ethos and attention to confidentiality are essential.