Scheduling Officer

Wards Electrical and Communications; Kingaroy; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

12% employer super contribution

4 weeks annual leave

2 weeks compassionate leave

Job summary

Wards Group is seeking a highly organised Scheduling Administrator to join our Kingaroy team. You will coordinate daily operations, manage job workflows and ensure clear communication between clients, tradespeople and our administration team.

The role requires proactive, detail-oriented individuals who can work independently or as part of a team while maintaining safe workplace practices. Full-time in Kingaroy, with benefits including annual leave and generous superannuation.

Qualifications

• A strong background in performing Office Administration roles.
• Experience in a role that equally required high levels of flexibility and adaptability to changing demands.
• A proven strong work ethic with reliability.
• Excellent planning, organising and time management skills.
• Excellent communication and phone skills.
• Experience in providing a high level of team support.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• The ability to self-manage and perform autonomously.
• A proven commitment to high standards of workplace health and safety practices.
• Proven skills in liaising well with Clients, Trades people and Contractors.
• Ability to work independently and as part of a team.
• Experience with accounting or job management software (advantageous).
• Experience in the electrical or construction industry.

Responsibilities

• Coordinate incoming enquiries, quotations, work orders and job requests across all services offered by Wards Group.
• Schedule and allocate work to tradespeople and subcontractors, ensuring jobs are completed efficiently, accurately and within required timeframes.
• Liaise with clients, tradespeople and subcontractors to coordinate works, provide updates and resolve scheduling requirements.
• Monitor job budgets and assist in maintaining cost‑effective operations.
• Maintain accurate and up‑to‑date client, contractor and job records.
• Manage workflow reports, job updates and invoicing information through client portals.
• Monitor job progress and communicate relevant updates to clients and internal teams.
• Ensure job cards, work orders and supporting documentation are completed accurately and submitted on time.
• Coordinate emergency and priority works within required response timeframes.
• Enter, maintain and reconcile job information using Simpro job management software.
• Prepare weekly and monthly reports, monitor outstanding jobs and follow up on pending works.
• Comply with all Company policies and procedures including a strong focus on maintaining a safe workplace.

Skills

Office Administration

Flexibility

Reliability

Planning

Time Management

Communication

Team Support

Autonomous Work

Health & Safety

Client Liaison

Independence

Industry Knowledge

Tools

SimPRO

Excel

Outlook

Word

Job description

Wards Electrical and Communications – Kingaroy QLD

Job Title: Scheduling Administrator
Location: Kingaroy, Queensland
Duration: Permanent Full Time
Company: Wards Group - Electrical Contracting and Building Services

About Us

Wards Group is seeking a highly organised, motivated and reliable Scheduling Administrator to join our busy team in Kingaroy.

As a well-established electrical and building contracting company, Wards Group proudly delivers quality trade services across the residential, commercial, industrial and mining sectors. We have built our reputation on reliability, professionalism and providing exceptional service to our clients.

As our Scheduling Administrator, you will play an integral role in coordinating daily operations, managing job workflows and ensuring effective communication between clients, tradespeople, subcontractors and our administration team.

This is a diverse and hands‑on position suited to someone who is proactive, detail‑oriented and confident working both independently and as part of a team.

Key Responsibilities

Duties will vary, but the successful applicant will be responsible for the following:

Coordinate incoming enquiries, quotations, work orders and job requests across all services offered by Wards Group.

Schedule and allocate work to tradespeople and subcontractors, ensuring jobs are completed efficiently, accurately and within required timeframes.

Liaise with clients, tradespeople and subcontractors to coordinate works, provide updates and resolve scheduling requirements.

Monitor job budgets and assist in maintaining cost‑effective operations.

Maintain accurate and up‑to‑date client, contractor and job records.

Manage workflow reports, job updates and invoicing information through client portals.

Monitor job progress and communicate relevant updates to clients and internal teams.

Ensure job cards, work orders and supporting documentation are completed accurately and submitted on time.

Coordinate emergency and priority works within required response timeframes.

Enter, maintain and reconcile job information using Simpro job management software.

Prepare weekly and monthly reports, monitor outstanding jobs and follow up on pending works.

Comply with all Company policies and procedures including a strong focus on maintaining a safe workplace.

Skills & Qualifications

Applicants will be able to demonstrate:

A strong background in performing Office Administration roles

Experience in a role that equally required high levels of flexibility and adaptability to changing demands

A proven strong work ethic with reliability

Excellent planning, organising and time management skills

Excellent communication and phone skills

Experience in providing a high level of team support

Proficient in Microsoft Office ) Word, Excel, Outlook.

The ability to self-manage and perform autonomously

A proven commitment to high standards of workplace health and safety practices

Proven skills in liaising well with Clients, Trades people and Contractors

Ability to work independently and as part of a team.

Experience with accounting or job management software (advantageous).

Experience in the electrical or construction industry.

Working Hours

Full‑time (Monday to Friday), 9 day fortnight.

Will include 12% employer super contribution, 4 weeks annual leave & 2 weeks compassionate leave in this permanent full time role.