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Smart Electrical and Testing in Brisbane seeks an Administration Assistant three days per week to run office ops, scheduling technicians, handling emails, invoicing, and compliance docs.
The role requires 2+ years admin experience, strong communication, and proficiency with ServiceM8, Xero, Gmail/Google Workspace, and Happy HR; work on site in Albion.
Job Title: Administration Assistant – Electrical, Compliance & Testing
Company: Smart Electrical and Testing
Industry: Electrical Services / Safety Compliance
Job Title: Administration Assistant – Electrical, Compliance & Testing
Company: Smart Electrical and Testing
Location: Albion, Brisbane QLD
Employment Type: Part Time (3 Days per Week)
Industry: Electrical Services / Safety Compliance
Smart Electrical and Testing is a Brisbane-based provider of commercial electrical maintenance, safety compliance, and testing services—delivering test & tag, RCD testing, emergency lighting, and electrical installation solutions across the greater Brisbane region. We work across commercial, industrial, government, and critical infrastructure sites, with a strong focus on electrical safety standards, quality compliance, and professional service delivery.
We are looking for an experienced Administration Assistant to manage our day-to-day office operations 3 days per week. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and is highly proficient with cloud-based trade, accounting, and HR software.
Job Management & Scheduling (ServiceM8)
Schedule and dispatch field technicians efficiently across Brisbane using ServiceM8.
Create, update, and manage job cards, site notes, asset lists, and client profiles.
Attach compliance checklists, safety photos, and testing data directly to active jobs.
Email & Client Communication (Gmail)
Monitor, sort, and manage company inboxes in Gmail with prompt, professional responses.
Handle incoming service inquiries, booking requests, and field technician site updates.
Invoicing & Financial Admin (Xero)
Convert completed ServiceM8 jobs into draft and approved invoices in Xero.
Assist with supplier invoice processing, basic data entry, reconciliation, and debtor follow-ups.
Compliance & Document Control
Generate and distribute test & tag registers, RCD safety reports, and emergency lighting certificates to clients.
Prepare job estimates, client quotes, and official compliance documentation.
HR & Compliance Maintenance (Happy HR)
Maintain employee records, onboarding packs, and leave requests in Happy HR.
Monitor and track field technician electrical licenses, CPR/LVR certifications, White Cards, and site safety induction renewals.
Experience: 2+ years of administrative experience, ideally within the electrical, trade, or service industry.
Software Proficiency: Hands-on experience with ServiceM8, Xero, Gmail/Google Workspace, and Happy HR (or similar HR software).
Industry Knowledge: Basic understanding of electrical testing compliance, test & tag procedures, or trade workflows is highly desirable.
Skills: Excellent written and verbal communication, strong attention to detail, high-level time management, and the ability to work autonomously.