Scheduling Coordinator (Full-Time)

Essential Network Solutions; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Modern office in Burleigh Heads

Mon-Fri role

Flexible working hours available

Supportive leadership team

Great team culture

Stable long-term career opportunity

Growing national business

Impact on business

Job summary

Essential Network Solutions in Burleigh Heads, QLD, is seeking a Scheduling Coordinator to support field technicians across Queensland and NSW. You will juggle daily schedules, manage urgent jobs, and coordinate with customers and technicians to keep operations efficient and on time.

You will build routes, monitor progress, and identify improvement opportunities. A proactive mindset, strong communication, and solid organizational skills are essential for success in our growing national business.

Qualifications

• Experience in scheduling, coordination, dispatch, logistics or operations.
• Strong organisational and time management skills.
• Excellent communication skills and confidence on the phone.
• The ability to prioritise competing demands.
• A proactive mindset and willingness to take ownership.
• A genuine team-first attitude.

Responsibilities

• Coordinating daily schedules for field technicians.
• Managing urgent jobs, schedule changes and shifting priorities.
• Communicating with technicians, customers and internal stakeholders.
• Building efficient work schedules and routes.
• Monitoring job progress and resolving issues.
• Identifying opportunities to improve processes and efficiency.

Skills

Scheduling

Coordination

Dispatch

Logistics

Operations

Time management

Communication

Prioritisation

Education

Tertiary qualification

Job description

Essential Network Solutions – Burleigh Heads QLD

We're Looking for More Than a Scheduler.

We're looking for the person everyone turns to when things get chaotic.

Someone who can juggle competing priorities, solve problems, communicate confidently, and leave things better than they found them.

At Essential Network Solutions (ENS), you'll help coordinate electrical field technicians across Queensland and NSW, ensuring critical work is completed safely, efficiently and on time.

ENS provides metering and field services across Australia's electricity network, supporting major energy providers and delivering critical work throughout Queensland and New South Wales.

About the Role

As a Scheduling Coordinator, you will play a key role in our operations team by:

• Coordinating daily schedules for field technicians

• Managing urgent jobs, schedule changes and shifting priorities

• Communicating with technicians, customers and internal stakeholders

• Building efficient work schedules and routes

• Monitoring job progress and resolving issues

• Identifying opportunities to improve processes and efficiency

This is not a typical administration role. You'll be trusted to make decisions, manage competing priorities and help keep our field operations running efficiently.

No two days are the same. Success in this role comes from staying organised, thinking ahead, and finding solutions when plans change.

What We're Looking For

You’ll likely have:

• Experience in scheduling, coordination, dispatch, logistics or operations

• Strong organisational and time management skills

• Excellent communication skills and confidence on the phone

• The ability to prioritise competing demands

• A proactive mindset and willingness to take ownership

• A genuine team-first attitude

Experience in electrical contracting, utilities, metering or field services is highly regarded, but not essential.

Knowledge of electrical network terminology is a bonus.

A tertiary qualification is also highly regarded. We don't mind what discipline it's in. To us, it demonstrates commitment, critical thinking, problem-solving ability and the discipline to see something through.

Why Join ENS?

• Modern office in Burleigh Heads

• Monday to Friday role

• Flexible working hours available

• Supportive leadership team

• Great team culture

• Stable long-term career opportunity

• Growing national business

• Opportunity to make a genuine impact on the business