Scheduling & Administration Officer

Randstad; Townsville City; On-site; AUD 50,000 - 65,000; Full time

Job summary

Randstad is partnering with a leading aggregates and ready-mix concrete producer to recruit a proactive Scheduling & Administration Officer in Townsville. The role focuses on yard scheduling, data entry, and delivering excellent service to drivers, clients, and visitors.

Responsibilities include coordinating with drivers and site teams, managing sign-ins, and maintaining accurate logs while upholding safety protocols in a fast-paced setting.

Qualifications

• Experience in administrative, logistics, dispatch or yard scheduling roles.
• Strong computer literacy with data entry and transport tracking proficiency.
• Excellent communication skills across drivers, site managers and clients.
• Commitment to site safety standards and protocol compliance.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage day-to-day logistics scheduling for the yard to maintain production and delivery timelines.
• Perform accurate data entry to maintain inventory, production logs, and transport records.
• Coordinate with truck drivers, site managers, and production teams to streamline workflows.
• Greet visitors and clients, oversee sign-in procedures and direct them to appropriate personnel.

Skills

Scheduling

Data entry

Customer service

Communication

Multitasking

Tools

MS Office

Internal systems

Transport tracking software

Job description

Scheduling & Administration Officer

Randstad has proudly partnered with an industry-leading aggregates and ready-mix concrete producer to recruit a proactive and organized Scheduling & Administration Officer. This dual-focus role is critical to keeping daily yard operations running smoothly while delivering an exceptional experience for drivers, clients, and visitors.

Key Responsibilities

Administration & Scheduling

Manage day-to-day logistics scheduling for the yard, ensuring highly efficient production and delivery timelines.

Perform accurate data entry to maintain inventory, production logs, and transport records using internal computer systems.

Coordinate directly with truck drivers, site managers, and production teams to streamline workflows and prevent operational bottlenecks.

Client & Visitor Relations

Act as the primary point of contact for the facility, welcoming visitors, clients, and contractors to the site.

Ensure all visitors complete mandatory sign-in procedures and are briefed on essential site safety protocols.

Deliver top-tier customer service by answering inquiries and directing clients to the appropriate personnel or pickup areas.

What We Are Looking For

Previous experience in administrative, logistics, dispatch, or yard scheduling roles (experience in construction, building materials, or heavy industry is highly regarded).

Strong computer literacy with proven accuracy in data entry and transport tracking software.

Excellent communication skills to effectively coordinate across drivers, site managers, and external clients.

Unwavering commitment to site safety standards and protocol compliance.

Ability to multitask, manage changing priorities, and keep calm under pressure in a fast-paced environment.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.