Office Administrator and Scheduler

HR Staff n' Stuff; City of Melbourne; In loco; AUD 60.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Full-time position

Collaborative team environment

Team-building activities

Family-owned business impact

Descrizione del lavoro

HR Staff n’ Stuff is seeking an organised and customer-focused Office Administrator & Scheduler to join our team in Melbourne. This fast-paced role involves juggling multiple priorities, building strong client relationships, and keeping operations running smoothly.

As the first point of contact for our business, you will coordinate daily operations, schedule works, and ensure jobs are completed efficiently and professionally, supporting property managers, domestic clients, tradespeople and

Competenze

• Experience in scheduling, service coordination or administration.
• Experience in trade services, maintenance or construction is highly regarded.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to manage competing priorities.
• Proactive, solutions-focused and confident making decisions.
• High attention to detail and commitment to delivering quality outcomes.
• Strong computer skills, including Microsoft Office; experience with Xero/AroFlo is desirable.

Mansioni

• Manage incoming work orders and coordinate service requests.
• Schedule and allocate work to trades and subcontractors.
• Liaise with property managers, clients and tradespeople to ensure effective communication.
• Process compliance documentation, certificates and associated administration.
• Monitor job progress and resolve scheduling issues as they arise.
• Prepare reports and provide administrative support to assist business performance.

Conoscenze

Scheduling

Service coordination

Administration

Communication skills

Organisational skills

Problem solving

Attention to detail

MS Office

Strumenti

Xero

AroFlo

Descrizione del lavoro

At HR Staff n’ Stuff, we partner with a diverse range of businesses to provide practical, tailored HR support, from people strategy and employee relations through to helping great businesses attract and recruit exceptional talent.

We’re excited to be partnering with an outstanding organisation to find their next key team member, someone who will bring their skills, experience and enthusiasm to a role where they can make a genuine impact.

We are seeking an organised and customer-focused Office Administrator & Scheduler to join our team. This is a fast-paced role that will suit someone who thrives on juggling multiple priorities, enjoys building strong client relationships, and takes pride in keeping operations running smoothly.

As the first point of contact for our business, you will play a key role in delivering exceptional service to property managers, domestic clients, tradespeople and subcontractors. Working closely with the Director, you'll be responsible for coordinating daily operations, scheduling works and ensuring jobs are completed efficiently and professionally.

At HR Staff n’ Stuff, we partner with a diverse range of businesses to provide practical, tailored HR support, from people strategy and employee relations through to helping great businesses attract and recruit exceptional talent.

We’re excited to be partnering with an outstanding organisation to find their next key team member, someone who will bring their skills, experience and enthusiasm to a role where they can make a genuine impact.

We are seeking an organised and customer-focused Office Administrator & Scheduler to join our team. This is a fast-paced role that will suit someone who thrives on juggling multiple priorities, enjoys building strong client relationships, and takes pride in keeping operations running smoothly.

As the first point of contact for our business, you will play a key role in delivering exceptional service to property managers, domestic clients, tradespeople and subcontractors. Working closely with the Director, you'll be responsible for coordinating daily operations, scheduling works and ensuring jobs are completed efficiently and professionally.

Key Responsibilities

• Manage incoming work orders and coordinate service requests.

• Schedule and allocate work to trades and subcontractors.

• Liaise with property managers, clients and tradespeople to ensure effective communication.

• Process compliance documentation, certificates and associated administration.

• Monitor job progress and resolve scheduling issues as they arise.

• Prepare reports and provide administrative support to assist business performance.

About You

• Previous experience in a scheduling, service coordination or administration role.

• Experience within a trade services, maintenance or construction environment highly regarded.

• Excellent communication and customer service skills.

• Strong organisational skills with the ability to manage competing priorities.

• Proactive, solutions-focused and confident making decisions.

• High attention to detail and commitment to delivering quality outcomes.

• Strong computer skills, including Microsoft Office. Experience with Xero, AroFlo or similar job management software will be highly regarded.

What's On Offer

• Competitive salary package based on experience.

• Secure, full-time position with a growing and respected business.

• Supportive and collaborative team environment.

• Regular team-building and social activities.

• Opportunity to make a genuine impact within a family-owned business.

If you're an organised professional who enjoys a busy and varied role and wants to be part of a great team, we'd love to hear from you.