Scheduling & Admin Specialist — Renewable Energy

Service Stream; Perth; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

Service Stream’s TechSafe division in Welshpool WA is seeking an Administration Scheduling Officer on a Permanent Full-Time basis. You will support contract administration by allocating and dispatching work to field teams, handling calls and queries, and ensuring KPIs are met.

The role reports to the Operations Manager and focuses on renewable energy contracts. Experience in office environments and scheduling of work packs is desirable.

Qualifications

• Excellent customer service required.
• High attention to detail essential.
• Strong written and verbal communication skills.
• Ability to work autonomously and as part of a team.
• Excellent organisational and time management skills.
• Proficient in MS Office (Word, Excel, Outlook).
• Ability to handle sensitive information discreetly.
• Willingness to own the job until completion.
• Desirable: experience in an office environment and scheduling of work packs.

Responsibilities

• Allocate, dispatch and redistribute work to field staff to ensure smooth delivery of services.
• Handle inbound reception calls and queries.
• Work to pre-determined KPIs and report on progress.
• Liaise with field resources and provide scheduling support.
• Deliver excellent customer service to ensure satisfaction.
• Assist with billing and invoicing administration.

Job description

Service Stream’s TechSafe division in Welshpool WA is seeking an Administration Scheduling Officer on a Permanent Full-Time basis. You will support contract administration by allocating and dispatching work to field teams, handling calls and queries, and ensuring KPIs are met.

The role reports to the Operations Manager and focuses on renewable energy contracts. Experience in office environments and scheduling of work packs is desirable.