Scheduling & Admin Coordinator, Field Trades (Simpro)

JNJ Electrics Pty Ltd; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Full-time position

Long-term career opportunities

Supportive leadership

38 hours per week

Job summary

JNJ Group Services in Greensborough, Victoria, seeks a Scheduling & Administrative Coordinator to support our electrical and plumbing reactive service. You’ll coordinate daily schedules across Victoria, ensure field crews are in the right place, and keep clients informed from start to finish.

The role requires 2+ years’ scheduling/operations experience with Simpro or similar, and strong organisational skills. Full-time, 38 hours.

Qualifications

• Experience in scheduling, dispatch, coordination or operations in trades or field services.
• 2+ years with Simpro or similar job management system (AroFlo/ServiceM8).
• Highly organised with strong time management and ability to juggle priorities.
• Clear, friendly communicator with confident phone manner.
• Proficient in Microsoft Office applications.

Responsibilities

• Schedule electrical and plumbing reactive service, maintenance and projects.
• Allocate work orders and manage technician calendars.
• Keep clients updated on appointments and progress.
• Track jobs and handle schedule changes and urgent requests.
• Collaborate with field staff and management to meet KPIs.
• Maintain accurate records in Simpro and other systems.
• Improve how jobs and schedules are set up in Simpro.
• Provide a professional, responsive client experience at all steps.

Skills

Scheduling

Dispatch

Coordination

Operations

Time management

Communication

Education

High school certificate or equivalent

Admin/Operations qualification (bonus)

Tools

Simpro

AroFlo

ServiceM8

Job description

JNJ Group Services in Greensborough, Victoria, seeks a Scheduling & Administrative Coordinator to support our electrical and plumbing reactive service. You’ll coordinate daily schedules across Victoria, ensure field crews are in the right place, and keep clients informed from start to finish.

The role requires 2+ years’ scheduling/operations experience with Simpro or similar, and strong organisational skills. Full-time, 38 hours.