SCHEDULER (Simpro) / OFFICE ADMIN

Rosehill Plumbing; Melbourne; Presencial; AUD 55.000 - 70.000; Jornada completa

Descripción de la vacante

Rosehill Plumbing in Melbourne is seeking an experienced scheduler (Simpro) / office allrounder to join our local maintenance team. You will support the manager and office staff, help ensure fast turnaround times, and liaise with plumbers, external trades and sub-contractors to keep jobs moving.

The role is full-time, five days a week, with a hands-on environment and opportunities to contribute your individual skills. Excellent communication and attention to detail are essential.

Formación

• Experience using Simpro is essential.
• Customer service background is essential.
• Excellent verbal & written English is essential.
• Attention to detail is a MUST.

Responsabilidades

• Allocation of work orders, jobs & quotes into Simpro.
• Booking in jobs & scheduling of jobs via Simpro.
• Answering phones and assisting customers.
• General office administration.
• ADHOC duties as required.

Conocimientos

Simpro scheduling

Customer service

Attention to detail

Excellent written & spoken English

Herramientas

Microsoft Office

Descripción del empleo

Local Plumbing and Maintenance company specialising in maintenance plumbing and property maintenance seeking an experienced scheduler (Simpro) / office allrounder.

Seeking a motivated, flexible and autonomous individual with attention to detail, excellent grammar, spelling and communication skills and a strong customer service focus.

The role supports the manager andoffice staff in the day to day running of the business. Helping ensurequick turnaround times for our valued customers and clients, liaising with our plumbers, external trades and sub-contractors, for timely responses and providing support.

Full-time role 5 days per week. This is an opportunity to bring your individual skills to the role. A small business with ahands-on environment awaits the successful candidate.

The successful candidate will be responsible for:

Allocation of work orders, jobs & quotes into Simpro

Booking in jobs & scheduling of jobs via Simpro

Answering phones and assisting customers

General office administration

ADHOC duties as required

Requirements:

Experience usingSimpro is essential

Previous Plumbingknowledge is highly desirable

Experience usingMicrosoft Office suite is essential

Customer service background is essential

Excellent verbal & written English is essential

Attention to detail is a MUST

Working hours are 9:00am – 5:00pm, with an anticipated commencement date of mid-November.