Scheduler

Act Now Energy Pty Ltd; Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

One work-from-home day per week

Flexible start date

Job summary

Act Now Energy Pty Ltd in Brisbane is seeking an experienced Scheduler to join our busy Metering team. You will coordinate daily schedules for field technicians, allocate jobs efficiently, and manage workloads to keep operations running smoothly.

The role requires attention to detail, excellent communication with customers and technicians, and the ability to adapt to changing priorities. The position offers a 5-day week with a hybrid arrangement including one work-from-home day.

Qualifications

• Proven scheduling experience in a high-volume field service or trade environment.
• Excellent organisational and time management abilities.
• Strong communication skills with customers and technicians.

Responsibilities

• Coordinate and manage daily schedules for field technicians.
• Allocate and map jobs to maximise productivity and minimise travel time.
• Proactively manage workloads to schedule and complete more jobs.
• Contact customers to arrange and confirm appointments.
• Handle cancellations, reschedules, and last-minute changes.
• Maintain scheduling records and job information.

Skills

Scheduling experience

Organised

Time management

Proactive problem-solver

Communication skills

Tools

ServiceM8

Simpro

Job description

Are you an experienced Scheduler who thrives in a busy environment, loves staying organised and enjoys getting things done? We'd love to hear from you!

About Us

Act Now Energy is a growing electrical and energy services company specialising in metering, solar, battery and electrical solutions.

Based in Geebung, we're a busy, friendly team that values hard work, initiative and a positive workplace culture.

Due to continued growth, we're looking for an experienced Scheduler to join our expanding team. This is a great opportunity to become part of a supportive workplace where your skills, initiative and contribution will be genuinely valued.

The Opportunity

We're looking for a confident, experienced and highly organised Scheduler to join our Metering team.

This is a fast-paced role suited to someone who enjoys a busy workload, takes pride in their productivity and isn't afraid to roll up their sleeves and get things done.

You’ll be responsible for coordinating daily work orders for our field technicians, maximising scheduling efficiency and ensuring jobs are completed as smoothly as possible.

While some aspects of the role can be repetitive, it suits someone who enjoys routine, works efficiently and takes satisfaction in managing a high volume of work while maintaining accuracy.

We're looking for someone who can hit the ground running, think on their feet and adapt quickly when priorities change.

With the Christmas and New Year period approaching, we're flexible on the commencement date and happy to discuss a start date that works for the right candidate.

What You’ll Be Doing

• Coordinating and managing daily schedules for field technicians.
• Efficiently allocating and mapping jobs to maximise technician productivity and minimise travel time.
• Proactively managing workloads to ensure as many jobs as possible are scheduled and completed.
• Contacting customers to arrange and confirm appointments.
• Managing cancellations, reschedules and last-minute changes.
• Communicating with technicians, customers and internal teams to keep operations running smoothly.
• Maintaining accurate scheduling records and job information.
• Identifying opportunities to improve scheduling efficiency and daily workflows.

What We’re Looking For

• Proven scheduling experience is essential, ideally in a high-volume, field service or trade-based environment.
• A motivated, efficient worker who genuinely enjoys being busy and productive.
• Someone comfortable with repetitive tasks who maintains accuracy and attention to detail.
• Excellent organisational and time management skills, with the ability to juggle competing priorities.
• A proactive problem-solver who can make decisions and keep things moving.
• A flexible, adaptable approach to changing workloads and priorities.
• Strong communication skills and confidence dealing with customers and field technicians.
• Excellent computer skills and the ability to learn new systems quickly.
• A genuinely positive, friendly and approachable personality is a must. We value a supportive, respectful workplace where everyone works well together.
• A strong work ethic, team-first attitude and willingness to pitch in when needed.
• Experience with ServiceM8, Simpro or similar scheduling software would be highly regarded.

Hours & Working Arrangements

• Monday to Friday, 8:30am – 4:30pm, based at our Geebung office.
• One work-from-home day per week available following successful completion of probation.
• Some flexibility and willingness to work additional hours or overtime may be required from time to time to meet operational demands.
• Flexible commencement date – we're happy to discuss a suitable start date with the successful candidate.

Why Join Us?

• Friendly, supportive team and a positive workplace environment.
• A busy, hands-on role where your contribution genuinely makes a difference.
• One work-from-home day per week following successful completion of probation.
• A growing business with opportunities for professional development.
• Flexibility around your start date to accommodate existing commitments over the holiday period.

We're looking forward to welcoming another positive, motivated team member!