Sales Team Member - TKD

Blackwoods; Canberra; Hybrid; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Team member discount card

Free One Pass subscription

Wesfarmers discounts from retail-partn

Job summary

Blackwoods in Fyshwick is seeking a customer-focused Sales Team Member to join a high-energy team. You will handle customer service, sales, merchandising and stock replenishment to deliver an excellent in-store experience.

The role suits candidates from retail, hardware or apprenticeship backgrounds who enjoy hands-on work and a team culture. It requires weekend work as part of a rotating roster.

Qualifications

• Experience in retail sales or customer-facing environment.
• Passion for delivering exceptional customer experiences.
• Able to achieve sales targets and KPIs.
• Strong communication skills and can-do attitude.

Responsibilities

• Drive personal sales performance toward store targets and KPIs.
• Assist customers with product selection, advice and demonstrations.
• Process transactions accurately using store systems.
• Receive, unpack, replenish and merchandise stock.
• Support visual merchandising and promotional displays.
• Maintain store presentation, safety and operations standards.
• Assist with stocktakes and inventory control.
• Prepare and process goods for repair, replacement or collection.
• Operate store equipment and digital systems safely.

Skills

Retail sales experience

Customer service

Team player

Job description

About the role

As a Sales Team Member become part of a high-energy team supporting tradespeople, industry professionals, and DIY enthusiasts. Based in Fyshwick, you'll be a true all-rounder, combining customer service, sales, merchandising, stock replenishment and store operations to deliver an exceptional customer experience every day.

This is an ideal opportunity for candidates from retail, customer service, trade, hardware or apprenticeship backgrounds who enjoy a hands-on environment and thrive in a team-focused culture.

This role operates on a rotating roster, with weekend work required as part of the schedule.

What you'll be doing

• Drive personal sales performance and contribute to achieving store sales targets and KPIs.
• Assist customers with product selection, advice and product demonstrations.
• Process customer transactions accurately and follow established sales procedures using store systems and technology.
• Receive, unpack, replenish and merchandise stock throughout the store.
• Support visual merchandising and promotional displays.
• Maintain store presentation, safety and operational standards.
• Assist with stocktakes, inventory control and loss prevention activities using handheld devices and inventory systems.
• Prepare, pack and process goods for repair, replacement or customer collection.
• Operate store equipment, digital systems and technology safely and effectively.

We're looking for someone who

• Experience in retail sales, customer service or a customer-facing environment.
• A passion for delivering exceptional customer experiences.
• Proven ability to achieve sales targets and KPIs.
• Strong communication skills and a positive, can-do attitude.
• Comfortable using computers and digital systems, with the ability to learn new technology and processes.
• Demonstrated foundation-level computer literacy, including navigating systems, entering information accurately and using common workplace software.
• Ability to work autonomously and as part of a team.
• Trade, hardware, power tool or industrial product knowledge highly regarded.
• Apprentices or tradies looking to transition into retail sales are encouraged to apply.

What's In It For You

• Exclusive Perks: Team Member discount card for Kmart, Bunnings, Target & Officeworks, FREE One Pass subscription & Wesfarmers discounted offers from over 400 retail partners
• Continuous training and career development opportunities
• Team events, celebrations, award recognition and prizes
• Employee Assistance Program: wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
• Refer-A-Friend program – earn up to $2,000 for each referral!
• Ability to purchase up to 4 weeks’ additional annual leave
• Generous paid parental leave policy

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

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