Sales Team Member - TKD

Wesfarmers; Adelaide; On-site; AUD 33,000 - 44,000; Full time

Benefits offered by this job

Team member discount

Career development

Team events

Employee Assistance Program

Refer-a-Friend bonus

Additional annual leave

Parental leave

Job summary

Blackwoods, part of Wesfarmers, is seeking a Sales Team Member in Mile End to support tradespeople, DIY enthusiasts and professionals with friendly, proactive service. You will handle customer questions, assist product selection, process transactions, and help keep the store well merchandised and safe.

This hands-on role covers stock replenishment, store operations, and participation in weekend rosters. If you have retail or customer service experience, a positive attitude and a willingness to

Qualifications

• Experience in retail or customer-facing roles.
• A passion for delivering exceptional customer experiences.
• Proven ability to meet sales targets and KPIs.
• Strong communication and interpersonal skills.
• Able to work autonomously and within a team.

Responsibilities

• Drive personal sales performance and contribute to store targets.
• Assist customers with product selection and demonstrations.
• Process transactions accurately and follow procedures.
• Receive, unpack, replenish and merchandise stock.
• Support visual merchandising and promotional displays.
• Maintain store presentation, safety and operational standards.
• Assist with stocktakes and inventory control.

Skills

Retail sales experience

Customer focus

Strong communication

Team player

Willingness to learn

Job description

About the role

As a Sales Team Member become part of a high-energy team supporting tradespeople, DIY enthusiasts and industry professionals. Based in Mile End, you'll be a true all-rounder, combining customer service, sales, merchandising, stock replenishment and store operations to deliver an exceptional customer experience every day.

This is an ideal opportunity for candidates from retail, customer service, trade, hardware or apprenticeship backgrounds who enjoy a hands‑on environment and thrive in a team-focused culture.

This role operates on a rotating roster, with weekend work required as part of the schedule.

What you'll be doing

• Drive personal sales performance and contribute to achieving store sales targets and KPIs.
• Assist customers with product selection, advice and product demonstrations.
• Process customer transactions accurately and follow established sales procedures.
• Receive, unpack, replenish and merchandise stock throughout the store.
• Support visual merchandising and promotional displays.
• Maintain store presentation, safety and operational standards.
• Assist with stocktakes, inventory control and loss prevention activities.
• Prepare, pack and process goods for repair, replacement or customer collection.
• Operate store equipment safely and effectively.

We're looking for someone who:

• Experience in retail sales, customer service or a customer-facing environment.
• A passion for delivering exceptional customer experiences.
• Proven ability to achieve sales targets and KPIs.
• Trade, hardware, power tool or industrial product knowledge highly regarded.
• Strong communication skills and a positive, can-do attitude.
• Ability to work autonomously and as part of a team.
• Apprentices or tradies looking to transition into retail sales are encouraged to apply.

What's In It For You

• Exclusive Perks: Team Member discount card for Kmart, Bunnings, Target & Officeworks, FREE One Pass subscription & Wesfarmers discounted offers from over 400 retail partners
• Continuous training and career development opportunities
• Team events, celebrations, award recognition and prizes
• Employee Assistance Program: wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
• Refer-A-Friend program - earn up to $2,000 for each referral!
• Ability to purchase up to 4 weeks' additional annual leave
• Generous paid parental leave policy

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

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