Assistant Store Manager - TKD

Blackwoods; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team member discount

Free One Pass

Wesfarmers partner offers

Employee assistance program

Refer-A-Friend program

Free onsite parking

Job summary

Blackwoods in Adelaide is seeking a hands-on Assistant Store Manager to support the Store Manager in leading a high-performing retail team. You will drive sales, coach staff, and ensure exceptional customer experiences while upholding safety and operational standards.

This role requires weekend availability on a rotating roster, a customer-first mindset, and the ability to balance daily store operations with people leadership and performance management.

Qualifications

• Proven retail leadership experience in an Assistant Store Manager, Department Manager or Team Leader role.
• Trade background, retail tooling, maintenance or DYI home expert – any experience with wide range of tools is highly regarded
• Demonstrated success achieving sales targets, KPIs and commercial outcomes.
• Strong people leadership skills with experience coaching, developing and managing team performance.
• A customer-first mindset with a proven track record of delivering exceptional service and building customer relationships.
• Strong commercial acumen and the ability to balance operational execution with business performance.

Responsibilities

• Drive sales, gross profit and overall store performance to achieve business targets.
• Lead, coach and develop team members to deliver exceptional customer service and sales results.
• Build strong customer relationships and ensure a consistently outstanding customer experience.
• Support recruitment, onboarding, training and performance management of team members.
• Ensure compliance with WHS, company policies, procedures and operational standards.
• Oversee day-to-day store operations, including stock management, merchandising and acting as Store Manager when required.

Skills

Retail leadership

Customer service

People development

Sales targets

Operational excellence

Stock management

Job description

About The Role

We're looking for a hands-on and customer-focused Assistant Store Manager to support the Store Manager in leading a high-performing retail team. This role plays a critical part in driving sales growth, delivering exceptional customer experiences, maintaining operational excellence and fostering a safe, engaged and productive workplace culture. You'll lead from the front, coach and develop team members, and step into Store Manager responsibilities when required.

This role operates on a rotating roster, so flexibility to work weekends when scheduled is required.

What You'll Be Doing

• Drive sales, gross profit and overall store performance to achieve business targets.
• Lead, coach and develop team members to deliver exceptional customer service and sales results.
• Build strong customer relationships and ensure a consistently outstanding customer experience.
• Support recruitment, onboarding, training and performance management of team members.
• Ensure compliance with WHS, company policies, procedures and operational standards.
• Oversee day-to-day store operations, including stock management, merchandising and acting as Store Manager when required.

We're Looking For Someone Who

• Proven retail leadership experience in an Assistant Store Manager, Department Manager or Team Leader role.
• Trade background, retail tooling, maintenance or DYI home expert – any experience with wide range of tools is highly regarded
• Demonstrated success achieving sales targets, KPIs and commercial outcomes.
• Strong people leadership skills with experience coaching, developing and managing team performance.
• A customer-first mindset with a proven track record of delivering exceptional service and building customer relationships.
• Strong commercial acumen and the ability to balance operational execution with business performance.

What's In It For You

• Exclusive Perks:Team Memberdiscount cardfor Kmart, Bunnings, Target & Officeworks,FREE One Passsubscription&Wesfarmers discountedoffersfrom over 400 retail partners
• Continuoustraining and career developmentopportunities
• Team events, celebrations,awardrecognition and prizes
• Employee Assistance Program:wellbeingsupportfor you and your immediate family-coveringcounselling, coaching, financial advice, legal guidance, nutritionalservices, & more!
• Refer-A-Friend program–earn up to $2,000 for each referral!
• Ability topurchase up to 4 weeks’ additional annual leave
• Generouspaid parental leavepolicy
• Free onsite parkingand more!

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.