Sales Support Coordinator / Administration Officer

MAXI-PRESS Australia Pty Ltd.; Brisbane; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Training and development opportunities

Supportive working environment

Job summary

MAXI-PRESS Australia Pty Ltd. is seeking a reliable Sales Support Coordinator/Administration Officer to back‑stop sales and admin functions across laundry and healthcare product lines.

You will handle enquiries, quotes, orders and invoicing while liaising with sales, warehouse and production teams. The ideal candidate will have experience in sales support or administration, be proficient with MYOB, and possess excellent attention to detail and communication skills to support pricing, orders and

Qualifications

• Experience in sales support or office administration roles.
• Experience preparing quotes, processing orders and issuing invoices.
• Proficient with MYOB and multiple price lists.
• Excellent attention to detail on pricing and order requirements.
• Strong written and verbal communication across departments.

Responsibilities

• Answer calls professionally and provide accurate product/order information.
• Respond promptly to customer and sales inquiries and follow up requests.
• Prepare accurate quotes using multiple price lists with discounts.
• Process customer orders from quotation through completion.
• Prepare and issue invoices accurately and promptly.
• Use MYOB to process transactions and support invoicing/accounts administration.
• Manage emails and general correspondence; maintain records.
• Coordinate order requirements and delivery timeframes with warehouse and production teams.

Skills

Sales support experience

Administration experience

Quotes processing

Order processing

Attention to detail

Communication skills

Cross-department collaboration

MYOB proficiency

Tools

MYOB

Job description

We are seeking reliable, organised and proactive Sales Support Coordinators / Administration Officers to join our team. We supply a wide range of products to customers across the laundry and healthcare industries. These varied roles are suited to people who take pride in accurate work and enjoy supporting sales and administration functions. You will help manage customer enquiries, quotes, orders, invoicing and communication across sales, administration, warehouse and production teams. Reliability, punctuality and consistent attendance are essential.

Key responsibilities

• Answer calls professionally, direct enquiries and provide accurate product and order information
• Respond promptly to customer and sales team enquiries and follow up requests
• Prepare accurate quotes using multiple price lists, including correct pricing, discounts and product details
• Process customer orders from quotation through to completion
• Prepare and issue invoices accurately and promptly
• Use MYOB to process transactions, maintain records and support invoicing and accounts administration
• Manage emails and general correspondence
• Complete data entry and maintain accurate customer, product and order records
• Liaise with customers, suppliers, sales representatives and internal staff
• Coordinate order requirements, production details and delivery timeframes with the warehouse, belting area, label room and sewing department

About you

• Previous experience in sales support, office administration, reception or a customer-facing administrative role
• Experience preparing quotes, processing orders and issuing invoices
• Confidence working with multiple price lists and a large product range
• Demonstrated experience using MYOB
• Excellent attention to detail, particularly when managing pricing, product information and order requirements
• A professional telephone manner and confident communication skills
• Strong written and verbal communication skills
• The ability to communicate clearly across departments and follow up tasks effectively
• The ability to manage enquiries calmly, prioritise tasks and work independently
• A supportive working environment
• Training and development opportunities
• The opportunity to support customers across the laundry and healthcare industries
• Exposure to a diverse and extensive product range
• The opportunity to work closely with sales, administration, warehouse and production teams