Sales/Admin Internal Customer Service

Novatex Products PL; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Novatex Products PL in Sydney is seeking a motivated Sales and Customer Service Administrator to join our team. You’ll handle incoming calls, process sales orders, and support both customers and the sales group with inquiries and administrative tasks.

The role emphasizes accuracy, organisation, and a proactive, positive approach, with standard office hours Monday to Friday. Experience in customer service and sales is valuable and familiarity with MYOB is a bonus.

Qualifications

• Experience in a customer service or sales-focused role is advantageous.
• Strong verbal and written communication skills.
• Detail-oriented with excellent organisational abilities.
• Proficient in Microsoft Office; MYOB experience is a plus.
• Team player with a collaborative, can-do attitude.

Responsibilities

• Answering calls promptly with a friendly attitude.
• Processing sales orders, invoicing, and managing accounts receivable.
• Providing administrative support to the sales team and customers.
• Handling general inquiries and assisting with ad-hoc admin tasks.
• Maintaining accurate records and filing to support operations.

Skills

Customer service

Sales support

Communication

Attention to detail

Tools

Outlook

Word

Excel

MYOB

Job description

About us

We are a leading manufacturer of supplying solutions to the building industry.

About this Opportunity:

We are seeking an enthusiastic, organised, and detail-focused Sales and Customer Service Administrator to become an essential part of our team. In this role, you’ll be responsible for answering calls, processing sales orders, managing customer inquiries, and providing administrative support to our sales team.

What You'll Be Doing:

• Office hours: 8.00am-4.30pm Monday to Friday
• Answering incoming calls promptly and with a positive, friendly attitude.
• Processing sales orders with a keen eye for detail, including invoicing and accounts receivable.
• Supporting customers and the sales team with inquiries and general assistance.
• Assisting with ad-hoc administrative duties to support the smooth running of our operations.

What You'll Bring:

• A friendly and bubbly personality with a can do attitude, strong customer service skills and a natural ability to communicate clearly, both verbally and in writing.
• Previous experience in a customer service and sales-focused role is an advantage.
• Excellent attention to detail and organisational skills.
• Strong Microsoft Office skills, in Outlook, Word, and Excel, and myob will be an advantage.
• A collaborative, can-do attitude and a focus on delivering results.
• Pride in the quality and accuracy of your work.

Why Join Us?

• Be part of a family environment , with a supportive high-energy team where your contributions are valued.
• A workplace that values communication, teamwork, and high standards.

If you’re a motivated administrator who loves helping customers and making a difference, we’d love to hear from you!