Sales Support Coordinator

Agrifutures; City of Melbourne; Hybrid; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Agrifutures in Scoresby is seeking a Sales Support Coordinator for a 14-month parental leave cover with potential for permanency. You will support the national sales team, handle enquiries, quotes, orders and coordination, while using CRM systems and Excel to track activity.

The role offers hybrid working and immediate start in a well-established global organisation. Join a collaborative commercial team and contribute to customer service excellence, stock coordination, and cross-functional

Qualifications

• Experience in Sales Support, Sales Coordination, Customer Service or Internal Sales.
• Proficient with CRM systems.
• SAP experience desirable.
• Advanced Excel for reporting and tracking.

Responsibilities

• Provide day-to-day support to the National Sales Manager and wider sales team.
• Manage incoming enquiries from key commercial customers.
• Prepare and process quotes and purchase orders.
• Track quotes, orders and outstanding actions using Excel.
• Coordinate stock availability and customer requirements.
• Follow up deliveries and resolve order-related issues.
• Liaise with Sales, Logistics, Technical Service and other internal teams.
• Maintain accurate customer and order information within CRM and internal systems.
• Provide general sales administration and coordination support as required.

Skills

Administration

Organisational skills

Stakeholder management

Multitasking

Tools

CRM systems

SAP

Microsoft Excel

Job description

The Opportunity:

We are currently partnering with a well-established global organisation based in Scoresby to recruit a Sales Support Coordinator for a 14-month parental leave cover, with the potential for a permanent opportunity longer term. This is a varied role combining sales support, customer service and administration, working closely with the National Sales Manager and broader commercial team.

You will play a key role in supporting commercial customers and the national sales team, managing enquiries, quotes, orders and day-to-day coordination. This is a great opportunity for someone who enjoys variety, takes ownership and is confident juggling multiple priorities.

Key Responsibilities:

• Provide day-to-day support to the National Sales Manager and wider sales team
• Manage incoming enquiries from key commercial customers
• Prepare and process quotes and purchase orders
• Track quotes, orders and outstanding actions using Excel
• Coordinate stock availability and customer requirements
• Follow up deliveries and resolve order-related issues
• Liaise with Sales, Logistics, Technical Service and other internal teams
• Maintain accurate customer and order information within CRM and internal systems
• Provide general sales administration and coordination support as required

About You:

• Previous experience in Sales Support, Sales Coordination, Customer Service or Internal Sales
• Strong administration and organisational skills
• Experience within a B2B, wholesale, distribution or product-based environment highly regarded
• Experience using CRM systems
• SAP experience highly desirable
• Confident using Microsoft Excel for reporting and tracking
• Excellent attention to detail and accuracy
• Strong communication and stakeholder management skills
• Proactive, resourceful and solutions-focused
• Confident managing multiple priorities and taking ownership of tasks

The Benefits:

• $85,000 plus superannuation
• Potential for a permanent opportunity
• Hybrid working
• Scoresby location
• Join a well-established global organisation
• Supportive and collaborative team environment
• Varied role supporting a national commercial team
• Immediate start