Sales Suppport and Planning Coordinator

Stone Recruitment; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Stone Recruitment is seeking a Sales Support & Planning Coordinator in Sydney CBD to join our client’s team. The role blends sales support, reporting, order management and planning, working with sales, finance and logistics. Five days on-site in CBD office.

Reporting to the Financial Controller, you will keep sales operations running smoothly, develop processes, and contribute to reporting as the business grows.

Qualifications

• Experience in sales support, order management, administration or a similar coordination role.
• Good Excel skills and confidence working with data and reports.
• Experience using CRM or ERP systems, with SAP experience a bonus.
• Strong communication skills and ability to deal with customers and internal teams.

Responsibilities

• Support the sales team with quotations, order processing, invoicing and settlements.
• Liaise with dealers, customers and finance providers for orders and payments.
• Prepare sales reports, dashboards and KPI updates for business decisions.
• Maintain accurate customer, sales and order information across CRM/ERP systems.

Skills

Sales support

Order management

Administration

Excel

Communication

Attention to detail

Tools

SAP

CRM software

Job description

Our client is a well-established supplier within heavy industries and are currently expanding within Australia. As part of this growth, they are looking for a Sales Support & Planning Coordinator to join their Sydney CBD team. This is a varied role combining sales support, reporting, order management and planning, with the opportunity to work closely with sales, finance and logistics. This is a permanent, full time role, with five days on-site in their CBD office.

Reporting to the Financial Controller, you'll play an important role in keeping sales operations running smoothly while helping establish processes and reporting as the business grows.

The Role

Your responsibilities will include:

• Supporting the sales team with quotations, order processing, invoicing and account settlements
• Liaising with dealers, customers and finance providers to ensure accurate and timely processing of orders and payments
• Preparing sales reports, dashboards and KPI updates to support business decisions
• Maintaining accurate customer, sales and order information across CRM and ERP systems
• Assisting with sales forecasting, demand planning and stock availability reporting
• Working closely with sales, finance and logistics teams to coordinate orders, deliveries and resolve issues
• Monitoring sales performance, identifying trends and supporting process improvements
• Providing general sales operations and administrative support as required

About You

Ideally, you'll have:

• Experience in sales support, order management, administration or a similar coordination role
• Exposure to machinery, equipment, automotive or distribution environments would be beneficial, but isn't essential
• Good Excel skills and confidence working with data and reports
• Experience using CRM or ERP systems, with SAP experience a bonus
• Some understanding of quotations, invoicing, order processing or customer support
• Good communication skills and confidence dealing with customers and internal teams
• Strong attention to detail and the ability to juggle different priorities

We're looking for someone who is organised, enjoys variety and is comfortable working with different teams across the business.